AV Systems Support Engineer (Videoconferencing Back-End, Monitoring) for NATO with security clearance
WLG Mons, Wallonia, Belgium
Financial Services · 2-10 employees
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About the role
The engineer will deliver new AV and videoconferencing installations while maintaining and patching back-end infrastructure to ensure high service availability. They will also act as a subject matter expert to improve monitoring systems and reduce the volume of support calls.
What they look for
Requirements
Candidates must have at least 3 years of experience with Poly and Pexip videoconferencing systems and AV room hardware. Additionally, they require 2 years of experience integrating communication systems with Active Directory and PKI, along with solid network troubleshooting skills.
Full description
When senior leaders join a call, the screen has to work. Every time.
A multinational defence organisation in Mons runs a large estate of videoconferencinginfrastructure and meeting room systems, and needs a hands-on AV specialist to deliver newinstallations, keep the back-end healthy and patched, and steadily raise the quality of theservice.
What you would be doing
- Delivering new AV and videoconferencing installations for customer projects, from room layoutsand implementation plans to the documentation needed for accreditation
- Patching and upgrading back-end systems and room devices to approved vendor releases withlittle or no downtime
- Administering and maintaining the back-end and front-end as the subject matter expert
- Improving monitoring and maintenance so problems are caught before users notice them
- Proposing service improvements that cut the need for support calls
What you would bring
- At least 3 years with HP/Poly and Pexip videoconferencing, including Poly Clariti Core/Edge,Clariti Manager and Pexip back-end infrastructure
- At least 3 years managing AV room systems: Poly and Cisco codecs, Poly and Panasonic cameras,Epson projectors, NEC monitors, Crestron and Extron control and video matrices, Televicmicrophones and video walls
- Around 2 years integrating communication systems with Active Directory and PKI, especially onCisco products
- Experience with monitoring platforms such as nGeniusOne, CA Performance Management or CASpectrum, and with Splunk log analysis
- Solid basic network troubleshooting, including boundary protection devices
Why this one is worth a look
It is a specialist seat where your AV depth matters every day, on a big, varied estate.
