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NTT DATA Services

Technical Business Analyst

NTT DATA Services Bangalore, Karnataka, India

IT Services and IT Consulting · 10,001+ employees

Oct 07
business-analyst Senior (5-10 yrs) Full-time India
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About the role

The role involves supporting the design and implementation of processes for identifying, prioritizing, and deploying critical open source software security patches. You will define technical processes for CVE detection using AI solutions and coordinate patch acquisition, testing, and release management.

What they look for

Technical Business Analysis ITSM Change Management Incident Management Vulnerability Management CVE Remediation Open Source Software Lifecycle Management Automation DevOps Artificial Intelligence Machine Learning Software Release Management Patch Management Process Design Stakeholder Management Agile Delivery

Requirements

Candidates must have at least 5 years of experience in technical business analysis and expertise in vulnerability management and ITSM processes. Strong stakeholder management skills and the ability to translate business requirements into technical solutions are essential for this cross-functional role.

Full description

Experienced Technical Business Analysts to support the design, implementation, and operationalisation of processes and tooling for the identification, prioritisation, testing, and deployment of critical open source software security patches. Working within a cross-functional team of architects, engineering, security and operations specialists, the successful candidates will help establish an end-to-end vulnerability remediation capability with tight delivery timelines.

Key responsibilities include defining and documenting business and technical processes for CVE detection and prioritisation using AI-enabled solutions such as Mythos and OpenAI; coordinating the acquisition of approved patches from partner sources, supporting testing, release management and automated deployment activities and ensuring alignment with enterprise governance, risk and compliance requirements.

The role requires strong stakeholder management skills, the ability to translate business requirements into technical solutions and experience working across security, engineering and operational teams

Skills

Years of exp: Min 5 Years

Technical Business Analysis

ITSM processes, particularly Change Management and Incident Management

Vulnerability Management and CVE remediation

Open Source Software lifecycle management

Automation and DevOps practices

Artificial Intelligence and Machine Learning enabled workflows

Software release and patch management

Process design and operational governance

Stakeholder management and requirements elicitation

Agile delivery methodologies

Strong analytical, communication, and documentation skills

Desirable Skills:

ServiceNow

Security Operations (SecOps)

Software Supply Chain Security

CI/CD pipelines and automated testing

Enterprise Architecture and Technology Risk Management

Experience in regulated financial services environments.

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