Product & Social Marketing Manager
Synthflow AI Berlin, Germany
Technology, Information and Internet · 51-200 employees
About the role
You will own the product and market narrative while building a social content engine to drive brand awareness. This involves collaborating with product and sales teams to create high-quality content that translates complex AI capabilities into clear customer value.
What they look for
Requirements
The ideal candidate has strong editorial judgment and experience in B2B SaaS or fast-moving technology environments. You must be a builder capable of turning ambiguous inputs into high-quality content with a strong instinct for modern distribution channels like LinkedIn.
Full description
Synthflow AI is an enterprise AI agent platform that unifies customer operations across voice, chat, and messaging. Our agents handle routine interactions at scale so teams can focus on high-value work.
- Over 20M hours of operations automated
- 60% more calls answered vs. non-AI operators
- 150M interactions handled, 99.99% uptime
Backed by Accel, Atlantic Labs, and Singular. Trusted by 1,000+ customers. Recognized as one of the most promising companies in Germany.
About the role
We’re hiring a versatile Product Marketing & Social Content Generalist to help define how Synthflow shows up in the market.
You’ll sit at the intersection of Product, GTM, and Marketing, turning product developments, customer insights, and market trends into clear narratives and high-quality content. This is a hands-on IC role for someone with strong taste, sharp writing, and a genuine instinct for what works online.
What you’ll do
- Own Synthflow’s product and market narrative, translating product capabilities, launches, customer proof points, and market insights into clear positioning and messaging
- Build and run Synthflow’s social content engine, particularly LinkedIn, across company, founder, product, and customer stories
- Partner with Product and GTM on launches, sales narratives, customer stories, and enablement materials
- Create high-quality content across social, product announcements, campaigns, case studies, events, and lightweight PR
- Use market trends, customer feedback, and performance data to continuously improve our messaging and distribution
- Help build Synthflow’s wider brand and community presence across customers, partners, events, and the AI ecosystem
What we’re looking for
- Excellent writing, editorial judgment, and storytelling skills, with the ability to make complex products clear and interesting
- Experience in B2B SaaS, AI, developer tools, fintech, or another fast-moving technology environment
- Strong instinct for social media and modern content distribution, particularly LinkedIn
- Builder mentality with the ability to turn ambiguous inputs into high-quality output without an established playbook
- Comfortable working directly with founders, Product, Sales, and technical teams
- AI-native working style, using AI to move faster while bringing strong original judgment and taste
Nice to have
- Product marketing experience with technical or enterprise products
- Experience with founder-led content, community, events, or PR
- Familiarity with voice AI, contact centers, or customer operations
- Experience building a social or content function from scratch
- Based in Berlin or able to work closely with our Berlin team
Founded in Berlin in 2023 by serial entrepreneurs Albert Astabatsyan, Hakob Astabatsyan, and Sassun Mirzakhan-Saky, Synthflow AI democratizes access to advanced voice AI with a no-code platform that lets enterprises easily create, deploy and scale natural-sounding, cost-effective voice agents tailored to their business needs.
