JobCubby JobCubby
Sign up
Westrock Coffee Company

QA Technician I

Westrock Coffee Company Concord, North Carolina, United States

Food and Beverage Services · 1,001-5,000 employees

9 h ago
qa Junior (0-2 yrs) Full-time United States
Create a free account to apply — email only, no card. You can also save this posting or score it against your profile with AI.

About the role

The QA Technician is responsible for inspecting production lines, performing quality checks on product samples, and documenting results to ensure compliance. They also manage nonconforming goods, handle customer complaints, and maintain a safe, organized work environment.

What they look for

Quality Assurance Inspection Data Recording Product Testing Sensory Analysis Microsoft Word Microsoft Excel Microsoft Outlook Communication Mathematics Statistical Analysis Documentation Inventory Management Safety Compliance

Requirements

Candidates must possess strong computer skills in Microsoft Office and sound mathematical abilities for data analysis. The role requires excellent communication skills and the physical ability to lift up to 50 lbs.

Full description

We are currently seeking a Quality Assurance Technician for our QA Deprtament. 

  • Inspect the set-up of all packing lines and grinders at the beginning of the day, verifying the readings and recording the results
  • Verify, inspect and record all grinder/dump executions and packing line changes during the course of a day
  • Perform quality checks (roast color, % moisture, grind analysis, dust content, weights, etc.) of product soon after a grinder/packing line has undergone an item change
  • Document results of quality checks
  • Identify and segregate nonconforming goods for proper disposition and notify QA Supervisor or Lead QA Technician
  • Visually inspect returned goods delivered by warehouse and, if necessary, perform analysis on goods and record results
  • Determine disposition of returned goods
  • Receive and analyze certain customer complaints
  • Retrieve production samples (after deemed acceptable) of each blend and forward to Cupping Lab for sensory analysis
  • Log blend change samples and quality issues for ISO purposes
  • Ensure physical blend "target" samples are properly maintained and updated
  • Perform general daily housekeeping in work area to maintain a quality/safe working environment
  • Collect, organize and set up product samples for sensory cupping

Qualifications

  • Computer Skills including Word, Excel, Outlook etc.
  • Excellent oral and written communication skills
  • Sound Math skills e.g. Percent Calculations, averages, means, Standard deviation etc.
  • Able to lift 50 lbs
  • Proven reliability and responsibility

Equal Opportunity Employer / Vets / Disabled

Similar roles