Director, DevOps
Inizio Evoke Chicago, Illinois, United States · $100K–$145K/yr
Advertising Services · 1,001-5,000 employees
About the role
You will own the infrastructure and reliability of a production agentic AI platform, managing AWS environments and incident response. You will also collaborate with the platform team to enforce engineering best practices and automate infrastructure deployments.
What they look for
Requirements
The role requires 8+ years of hands-on DevOps or platform engineering experience with deep expertise in AWS and Infrastructure as Code. Candidates must demonstrate strong software engineering fundamentals and the ability to make independent architectural decisions in a production SaaS environment.
Benefits
Full description
In the journey of your life, your career should make a difference.
At Inizio Evoke, we come together—to do the best work, in the best possible place. We're all in. Because it's everyone's role to make health more human™.
About the Role
We're looking for a DevOps engineer who takes genuine pride in keeping production systems healthy, secure, and humming. You'll own the infrastructure behind a cutting-edge agentic AI platform — from day-to-day operations to architectural decisions — and operate as a trusted peer on a collaborative platform team. This is a hands-on individual contributor role; the Director title reflects the scope of ownership and independence we expect, not the size of a team you'll manage.
This is a fully remote opportunity.
What You'll Do
Operations & Reliability
- Support, monitor, and operate a production agentic AI platform running on AWS
- Ensure all services are up, responsive, and scaling appropriately under real-world load
- Own incident response end-to-end — triage, resolve, document, and follow through on prevention
- Manage infrastructure across multiple AWS accounts spanning production and non-production environments
- Lead release management and weekly operational rituals to ensure enhancements reach production smoothly
Infrastructure & Automation
- Infrastructure as code is the way — we're a team that builds, deploys, and evolves everything through automation.
- Research and evaluate new solutions to cloud infrastructure challenges; bring recommendations, not just options
- Enforce engineering best practices with conviction — you understand why doing it right matters, even when shortcuts are tempting
- Take rough direction, identify and propose solutions, gather feedback, and ship
Security & Compliance
* Monitor security tooling and participate in security scans and vulnerability reviews
* Ensure the platform stays compliant with security and data protection requirements
* Treat compliance as an engineering concern, not a checkbox exercise
Collaboration & Process
- Manage a backlog, track work in flight, and report progress clearly and regularly to stakeholders
- Collaborate with the platform development team on changes and deployments — you're a peer at the table, not a downstream recipient
- Participate actively in agile ceremonies: daily standups, sprint planning, and sprint reviews/closures
- Partner with the platform development on sprint priorities, product backlog, and cross-team dependencies.
- Surface issues early and proactively; the team shouldn't have to ask how things are going
What You'll Bring
Experience
* 8+ years of hands-on DevOps or platform engineering experience at senior or staff/director level
* Demonstrated ownership of production SaaS environments — you've been the person on the hook when things break
* A track record of making sound, independent infrastructure decisions without creating downstream chaos
Technical
- Deep AWS expertise, including multi-account management and production SaaS environments
- Infrastructure as Code fluency in Terraform, AWS CDK, or both
- Solid software engineering fundamentals — writes production-quality code in Python and TypeScript
- Automation-first instincts — uses software to eliminate manual work and prevent future toil
- Serverless infrastructure experience
- Centralized logging and log management at scale
- Metrics, monitoring, alerting, and reporting tooling
- Experience with structured release management processes
Ways of Working
- Highly organized — you run a backlog, track commitments, and communicate status without being asked
- Proactive by default — you surface problems early and come with a proposed path forward
- Comfortable in ambiguity — you can take rough direction and figure out the rest
- Intellectually honest — you share your opinion clearly, then fully support the group's decision
- Deeply aware of the cost of complexity — you know that complexity can be moved, but it's rarely erased; every decision to add it is a decision you're willing to own long-term
- You treat engineering as a craft; this work should feel meaningful, not mechanical
Work Environment & Benefits
Inizio Evoke offers a fully remote work environment, competitive compensation, and outstanding company-paid benefits, including medical, dental, 401(k), tuition reimbursement, and flexible time off.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
The base salary range represents the low and high end of the salary range for this position. This range may differ based on your experience and skill set, geographic location, and cost of living considerations. We consider compensation more than just a base salary – that’s why we also offer an exceptional range of flexible benefits, personal support and tailored learning and development opportunities all designed to help you realize your full potential both in life and at work.
Compensation
$100,000—$145,000 USD
Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.
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