Pre-Sales Engineer: Software

The successful candidate will play a pivotal role in executing and advancing the Enterprise Software strategy by leveraging their technical expertise to advise customers, design integrated solutions, and support the achievement of revenue and profit targets. In addition, they will serve as a technology catalyst, trusted advisor, and thought leader, delivering the Enterprise Software message through active customer engagement. The primary focus will be on private, public, and hybrid cloud environments, with a particular emphasis on the Software product stack.

Key Responsibilities:

• Represent Enterprise Software and/or vendors at customer

engagements and conferences

• Assist with customer enablement to drive the Enterprise

Software portfolio value proposition

• Coach and support fellow pre-sales engineers and sales

personnel new to the Enterprise Software portfolio

• Deliver vendor presentations and training to Pinnacle

sales teams and the customer landscape

• Propose and professionally demonstrate Enterprise Software

portfolio products and solutions through presentations, white boarding, demos, and proof-of-concepts

• Collaborate on the creation and presentation of business

cases to all business sponsors (e.g., C-level executives, technical partners) in support of solutions

• Promote the Enterprise Software portfolio by actively

engaging with customers

• Establish relationships and become entrenched as a trusted

advisor to colleagues and customers

• Stay abreast of industry trends and the Enterprise

Software product portfolio

• Build an internal and external business network to ensure

sales success and a positive customer experience

• Participate in tender evaluations, product/solution

recommendations, and pricing

• Price products and solutions accurately according to

vendor or customer requirements

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Requirements

Experience and Knowledge:

• Successful track record in technical Pre-Sales of

enterprise software

• Strong background and understanding of enterprise storage,

servers, backup, networking, virtualisation and cloud infrastructures.

• 3+ years’ experience in software solutions

• Demonstrable knowledge of enterprise solution design

considerations and tools

• Proven ability to articulate technical vision and

influence stakeholders at all levels, including senior leadership

• Demonstrable knowledge of Enterprise Software tools

• Appropriate accreditation/certification in one or more

Enterprise Software technologies

• Previous experience within the ICT Distribution industry

will be an advantage

• Understanding of Forex conversions/calculations

• Understanding of Software and Cloud value propositions

• 3-7+ years of experience in a Presales, Solutions

Engineer, Solutions Architect, Technical Consultant, or similar customer-facing technical role.

• Proven experience supporting sales teams throughout the

sales cycle.

• Experience delivering product demonstrations,

presentations, workshops, and proof-of-concepts (PoCs).

• Strong understanding of enterprise IT environments and

business processes.

• Experience engaging with technical and business

stakeholders at various levels, including executive leadership.

• Exposure to cloud technologies, software platforms, SaaS

solutions, cybersecurity, data management, or enterprise applications.

• Experience responding to RFPs, RFIs, and technical

tenders.

• Ability to translate business requirements into technical

solutions.

Skills and Education:

• Matric with Mathematics is essential and a

relevant tertiary qualification will be advantageous

• Appropriate accreditation/certification
• Excellent communication, networking, and

relationship-building skills

• Good time management and well-organized (i.e.,

deadline-driven, able to plan and prioritize a high workload)

• Above average computer literacy in MS Excel,

Outlook, and PowerPoint

• Excellent verbal and written business

communication skills

• Good sales presentation skills
• Excellent administration skills with attention

to detail

Personal Attributes and Qualities:

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• Able to work in a pressured environment, to

chase and meet targets

• Interested in continuously learning about

technology products

• Confident, self-motivated, and display a high

level of energy

• Customer service orientated

• Enjoy collaboration and able to work as part of

a team

• High attention to detail

• Proactive, tactful, and a technology-driven

individual

• Willing to go the extra mile to deliver the

exceptional

• Strong administrative abilities

• Self-managed

• Problem

solver

• Team Player

• Technology driven

Benefits

Pinnacle is for people who want more than just a job. It’s a place to get involved, try new things, build your skills and take your career further.

With more than 30 years in the ICT industry, Pinnacle offers the opportunity to work alongside talented people, gain exposure to leading technology brands and be part of a business that continues to evolve with the industry.

You’ll work with great people, get hands-on experience with some of the biggest names in technology and have opportunities to learn, train and take on new challenges along the way.

Whether you’re starting your career or ready for your next challenge, Pinnacle is a place where you can contribute, make an impact and build what comes next.

You’re not simply joining a company. You’re joining a team where you can learn, grow and build a career.