Sales and Service Engineer
Al Shirawi Group Kuwait City, Capital Governorate, Kuwait
Investment Management · 5,001-10,000 employees
Yesterday
Mid (2-5 yrs)
Full-time
Kuwait
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About the role
The Sales and Service Engineer will develop new business for HVAC AMC contracts and conduct site surveys to assess maintenance requirements. They are responsible for preparing commercial proposals, managing client relationships, and coordinating with service teams to ensure contract execution.
What they look for
HVAC Maintenance
Sales
Customer Relationship Management
Negotiation
Site Surveys
Mechanical Engineering
Chiller Systems
DX Units
Package Units
AHU
FCU
Business Development
Contract Management
Technical Proposal Writing
Requirements
Candidates must hold a degree in Mechanical or HVAC Engineering with 3–5 years of experience in HVAC service and AMC sales. Strong technical knowledge of DX, Package Units, and Chilled Water systems is required, along with a valid driving license.
Full description
Key Responsibilities:
- Develop new business for HVAC AMC contracts covering DX, Package Units, AHU, FCU, Chillers and associated equipment. Conduct customer visits and site surveys to assess equipment condition and maintenance requirements.
- Prepare AMC/service quotations, scope of work and commercial proposals. Follow up and convert AMC enquiries into contracts. Identify additional opportunities for repair, replacement, retrofit and spare parts.
- Maintain strong relationships with building owners, FM companies, contractors and end users. Coordinate with service teams to ensure smooth AMC execution and customer satisfaction.
- Achieve assigned AMC sales, revenue and GP targets.
Requirements
- Qualification: Mechanical/HVAC Engineering.
- 3–5 years of experience in HVAC service and AMC sales—strong knowledge of DX, Package Units and Chilled Water systems.
- Kuwait/GCC experience preferred.
- Good customer relationship, communication and negotiation skills.
- Valid Kuwait driving licence preferred.
