Senior Technical Product Manager, Fiber Inventory

Company Description

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

Zayo is seeking a Senior Technical Product Manager, Fiber Inventory, to be responsible for leading the development and delivery of our fiber inventory platforms. This includes working with cross-functional teams to define requirements, design features, and implement solutions. The ideal candidate will have a strong understanding of fiber networks, fiber inventory management software, software development and product management.

Responsibilities:

• Overall software/systems responsibilities spans systems used for fiber network inventory management, quality of data in those systems, and integrations with the fiber network inventory systems into other systems.

• Partner with fiber engineering, construction, service delivery, and operations teams to ensure inventory systems accurately support end-to-end network lifecycle processes including planning, design, construction, as-built documentation, turn-up, maintenance, and capacity management.

• Establish standards, governance, and reconciliation processes to improve fiber inventory accuracy, completeness, and operational trustworthiness.

• Define and prioritize business requirements for internal software, 3rd party software and integration between systems in alignment with business goals.

• Provide input on roadmaps and ensure that they align with technical requirements.

• Work with network automation teams, service delivery teams, and NOC teams to drive efficient workflows through automation.

• Create technical specifications, scope, and user stories for the software engineering team to execute against.

• Determine metrics and measurements for new products, features, and data quality. Be hands on as needed with the data to demonstrate and define how these metrics are gathered in code.

• Conduct research and identify new opportunities for innovation and efficiency with internal work flows and processes.

• Gather feedback from internal stakeholders and external customers and sales to constantly improve customer deliverables, internal automation and customer facing automation.

• Assist with development of testing and deployment plans.

Qualifications:

• Minimum of five (5) years of experience in telecommunications network engineering, network inventory management, or network systems supporting fiber optic infrastructure.

• Deep understanding of fiber network architectures including backbone, metro, access, OSP, ISP, and transport networks.

• Extensive experience using, supporting, configuring, implementing, or administering fiber network inventory platforms.

• Strong understanding of fiber inventory data models including cables, fibers, splice points, splice relationships, structures, routes, circuits, capacity tracking, and service inventory.

• Strong understanding of fiber engineering and operational workflows including planning, design, construction, as-built documentation, inventory reconciliation, service activation, maintenance, and network capacity management.

• Experience gathering business requirements and translating them into technical solutions, workflows, integrations, and system enhancements.

• Experience working with large and complex network inventory, GIS, and operational datasets.

• Experience partnering with engineering, operations, service delivery, and software development teams.

• Experience developing requirements, epics, user stories, acceptance criteria, and technical specifications.

• Strong analytical, problem-solving, and communication skills.

• Experience working within Agile software development environments.

Preferred Experience:

• Experience with IQGeo Network Manager Telecom.

• Experience with GIS-based network inventory systems such as 3-GIS, VETRO, ArcGIS, Network Engineer, Granite, or similar telecommunications inventory platforms.

• Experience with fiber network design, outside plant engineering, splicing records management, and network documentation.

• Experience with inventory data governance, reconciliation, and quality improvement initiatives.

• Experience defining inventory system integrations with OSS/BSS, NOC, service delivery, network planning, and network automation platforms.

• Experience with API-driven integrations, workflow automation, and network data architecture.

• Ability to query PostgreSQL database using applications like PGAdmin.

Estimated base salary range: $95,100 - $146,300 USD/annually. 

Work Authorization Requirement: This position is not eligible for employment-based visa sponsorship. Zayo will not provide, transfer, or assume sponsorship for any employment visa or work authorization for this position now or in the future.

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The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan.

Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

Benefits, Rewards & Wellness

• Excellent Health, Dental & Vision Insurance
• Retirement 401(k) Savings Plan
• Generous paid time off policy including paid parental leave

Zayo is an equal opportunity employer to all protected groups, including protected veterans and individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

As part of the application, hiring, onboarding, and/or employment process, Zayo or its affiliates, partners, and vendors may collect, store, and use biometric identifiers and biometric information (collectively, “Biometric Data”), such as fingerprints, facial geometry scans or other unique biological characteristics. Zayo uses CLEAR1, a third-party identity verification service, to verify applicant identity during the hiring process. CLEAR1 may collect Biometric Data, including facial geometry scans and/or other biometric identifiers, to authenticate your identity. Biometric Data will be retained pursuant to CLEAR1’s policies, which can be found here: https://www.clearme.com/clear1-credential-policy-crp. Zayo will not sell, lease, trade, or otherwise profit from any applicant's or employee's Biometric Data. By proceeding with your application, you acknowledge this disclosure. Prior to any collection of Biometric Data — including through CLEAR — you may be presented with a separate consent form and asked to provide your written authorization in accordance with applicable federal, state, and local laws, including the Illinois Biometric Information Privacy Act (BIPA), the Texas Capture or Use of Biometric Identifier Act (CUBI), and other applicable biometric privacy statutes.