Project Manager

Project Manager

Location: Southfield, MI Job Type: Full-Time | On-Site Reports To: Director of Operations / VP of Operations

Position Summary

EPIC Health is seeking a highly organized, proactive Project Manager to lead cross-functional projects from planning through implementation and stabilization. This role will coordinate projects across Operations, Clinical, IT, HR, Finance, Revenue Cycle, and other departments to ensure initiatives are delivered on time, within scope, and aligned with organizational priorities.

The ideal candidate is a strong communicator and problem-solver who can manage multiple priorities, keep teams accountable, identify risks before they become issues, and turn ideas into completed initiatives. This is a hands-on role for someone who enjoys working in a fast-paced healthcare environment and can move projects forward without needing direct authority over every team involved.

What You'll Do

Project Management

• Manage multiple projects simultaneously from initiation through completion.
• Develop project plans, timelines, milestones, deliverables, and implementation schedules.
• Establish project priorities, owners, dependencies, and deadlines.
• Monitor progress and ensure projects remain on track.
• Identify project risks, roadblocks, and resource constraints and coordinate appropriate solutions.
• Maintain project documentation, status reports, action-item trackers, and other project-management tools.
• Facilitate project meetings and ensure follow-up on decisions and action items.

Cross-Functional Leadership

• Coordinate teams across Operations, Clinical, IT, HR, Finance, Revenue Cycle, Marketing, and other departments.
• Serve as the central point of coordination for assigned projects.
• Clearly communicate expectations, deadlines, changes, and project status to stakeholders.
• Build accountability across teams without relying on direct supervisory authority.
• Provide real-time visibility into project progress by continuously updating stakeholders on status, milestones, and any changes as they occur.
• Escalate significant risks, delays, and unresolved issues to leadership.

Implementation & Process Improvement

• Lead the implementation of new processes, systems, technologies, and operational initiatives.
• Translate business needs into actionable project requirements and implementation plans.
• Support pilots, testing, workflow validation, and organization-wide rollouts.
• Identify opportunities to improve efficiency, reduce costs, and standardize processes.
• Gather feedback from end users and coordinate adjustments following implementation.
• Support change management and ensure teams are prepared for new processes and technologies.

Reporting & Performance

• Track project performance against established goals, timelines, and KPIs.
• Prepare project updates and executive-level reporting.
• Analyze project data to identify trends, risks, and opportunities.
• Conduct post-project reviews and document lessons learned and best practices.

What You Bring

Required Qualifications

• Bachelor's degree in Business, Healthcare Administration, Project Management, Information Systems, or a related field; equivalent experience may be considered.
• 3+ years of project management or project coordination experience.
• Experience managing multiple projects, priorities, and stakeholders simultaneously.
• Strong organizational and time-management skills.
• Excellent written, verbal, and presentation skills.
• Strong analytical, critical-thinking, and problem-solving abilities.
• Demonstrated ability to coordinate cross-functional teams and drive accountability.
• Proficiency with Microsoft Office, particularly Excel, PowerPoint, and Teams.
• Ability to work independently, take initiative, and operate effectively in a fast-paced environment.

Preferred Qualifications

• Experience in healthcare, healthcare operations, or ambulatory care.
• Experience implementing technology, software, EHR, or workflow solutions.
• Familiarity with Agile, Scrum, Lean, Six Sigma, or other process-improvement methodologies.
• Experience with project-management platforms such as Smartsheet, Microsoft Project, Asana, Monday.com, or similar tools.
• PMP, CAPM, Lean Six Sigma, or other project-management certification.

Skills & Competencies

• Execution: You turn plans into action and consistently follow projects through to completion.
• Accountability: You hold yourself and project stakeholders accountable for commitments and deadlines.
• Problem Solving: You identify the root of a problem and develop practical, scalable solutions.
• Communication: You can communicate effectively with frontline employees, managers, executives, and technical teams.
• Adaptability: You are comfortable with changing priorities and can quickly adjust project plans when circumstances change.
• Collaboration: You build relationships and influence teams even when you do not directly manage them.
• Attention to Detail: You keep track of the details without losing sight of the larger objective.

Why Join EPIC Health?

At EPIC Health, we're transforming healthcare through innovation, collaboration, and a relentless focus on improving the communities we serve. As a Project Manager, you'll have the opportunity to work across the organization and directly contribute to initiatives that improve how healthcare is delivered.

What We Offer

• Competitive compensation
• Comprehensive Medical, Dental, and Vision benefits
• 401(k) Retirement Plan
• Paid Time Off and Paid Holidays
• Professional development and career growth opportunities
• Collaborative, mission-driven culture
• Opportunity to work on high-impact projects across the organization

Ready to make an impact?

Apply today and join EPIC Health in building better, more efficient healthcare operations.

Visit www.epichs.org to learn more about us.

Background checks are required for this role.