Technical Writer / Knowledge Management Specialist

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Writer / Knowledge Management Specialist based in United States.

This role combines technical writing, knowledge management, and documentation governance within a complex government technology environment. You will translate highly technical engineering concepts into clear, accurate, and user-focused documentation. A major focus will be building and managing a knowledge management system from the ground up and maintaining it throughout the program lifecycle. You will support modernization, UI/UX, systems engineering, and compliance initiatives through high-quality documentation and training materials. The role requires close collaboration with technical teams while also working independently under general direction. You will contribute to critical program deliverables, stakeholder communications, and documentation supporting security and operational requirements. The position is remote, with periodic travel to Columbus, Ohio for onsite meetings.

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Accountabilities:

• Translate technical terminology and engineering concepts into clear user manuals, training materials, installation guides, reports, and other end-user documentation.

• Plan, design, implement, and manage the program's knowledge management system from the ground up, including ongoing governance and maintenance.

• Develop documentation and training materials supporting database modernization, UI/UX deployments, and other technology transformation initiatives.

• Produce documentation and artifacts required to demonstrate appropriate controls in support of Risk Management Framework (RMF) and Authority to Operate (ATO) activities.

• Support the development of Systems Engineering artifacts and contribute to final reports and other program documentation.

• Edit and proofread functional descriptions, system specifications, user manuals, special reports, proposals, and customer deliverables for accuracy, clarity, consistency, and adherence to established standards.

• Prepare presentations, reports, briefing materials, and other content for project reviews, stakeholder meetings, and recurring program activities.

• Maintain document tracking, logging, version control, and content organization across project artifacts.

• Ensure documentation is appropriately marked, handled, and safeguarded as Controlled Unclassified Information (CUI), in accordance with applicable Department of Defense requirements.

• Support monthly status reports and other recurring deliverables, ensuring they are accurate, complete, timely, and professionally presented.

• Create and manipulate graphics, diagrams, and visual materials using appropriate design and documentation tools.

• Collaborate with engineering, systems, and technical personnel to determine documentation structure, content, formatting, and organization.

• Support modernization efforts involving legacy system upgrades, transitions, data migration, systems analysis, and solution design.

• Work independently or with limited supervision while managing multiple documentation and knowledge management priorities.

Requirements

• At least 3 years of relevant professional experience in technical writing, knowledge management, documentation, or a closely related discipline.

• Demonstrated experience establishing and managing knowledge management systems, including planning and implementing a KM environment from scratch.

• Proven ability to translate complex technical concepts and engineering terminology into accessible user-facing documentation and training materials.

• Experience working with highly complex IT systems, ideally involving legacy modernization, system transitions, data migration, or systems analysis and design.

• Experience with Microsoft Office tools, including Word, Excel, Access, Microsoft Project, and PowerPoint, as well as Adobe Creative Suite and Visio.

• Ability to edit technical and customer-facing documents for grammar, structure, consistency, accuracy, formatting, and adherence to standards.

• Familiarity with government deliverables and documentation processes is preferred.

• Experience supporting federal government or Department of Defense programs is highly desirable, particularly experience with modern database design, software development environments, and technical or functional solution decomposition.

• Knowledge of documentation and compliance requirements related to Controlled Unclassified Information (CUI), RMF, and ATO processes.

• AI/ML experience is preferred.

• Strong organizational, communication, analytical, and project coordination skills, with exceptional attention to detail.

• Ability to work independently, prioritize competing deadlines, and operate effectively under general direction.

• A bachelor's degree in English, Communications, Technical Writing, Information Systems, or a related field is preferred; equivalent relevant experience may also be considered.

• Must possess an appropriate Secret security clearance, including IT-II Non-Critical Sensitive or Tier 3 (T3) eligibility at the required stage of the program.

• Ability to travel to Columbus, Ohio for onsite meetings approximately once per month, for up to three days at a time.

• This position is contingent upon contract award.

Benefits

• Remote work environment with periodic onsite meetings in Columbus, Ohio.

• Comprehensive medical, dental, and vision coverage for eligible full-time employees.

• Life and disability insurance coverage.

• Retirement savings plan with company matching.

• Paid time off.

• Voluntary supplemental benefit options.

• Employee assistance program.

• Educational assistance and tuition reimbursement.

• Equal employment opportunities and reasonable accommodations throughout the recruitment process.

• Opportunity to contribute to complex technology modernization and knowledge management initiatives supporting government programs.

\nHow Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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