Business Systems Analyst
Josselyn Northbrook, Illinois, United States · $68K–$80K/yr
Mental Health Care · 201-500 employees
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About the role
Analyze and improve revenue cycle workflows, including eligibility verification, authorizations, claims, denials, payment posting, and collections, to improve efficiency and reimbursement outcomes. Optimize EMR systems and configurations, support reporting and project implementation, and help measure results and manage organizational change.
What they look for
Requirements
Candidates must be located in Illinois and have a bachelor's degree in a relevant field or equivalent experience, plus at least three years of related healthcare, technology, business analysis, EMR, or revenue cycle experience. Required experience includes EMR/EHR systems, revenue cycle workflows, SQL reporting and databases, workflow analysis, process improvement, and Microsoft 365; SmartCare and behavioral health experience are preferred.
Full description
Job Details: Job Location: Northbrook Office - Northbrook, IL, Position Type: Full Time, Education Level: 4 Year Degree, Salary Range: $68000.00 - $80000.00Salary, Travel Percentage: None, Job Category: Information Technology, Important Applicant Notice: Due to the onsite requirements of this role and the high volume of applications received, consideration will be limited to candidates currently located in Illinois who are able to perform the duties of the position in person in Northfield, IL. Job Summary The Business Systems Analyst is responsible for improving organizational performance through the optimization of workflows, business processes, system configurations, reporting, and technology solutions. In year one, this role will focus on the optimization of the revenue cycle management (RCM) side of Josselyn's Electronic Medical Record (EMR) system, supporting RCM initiatives, improving organizational workflows, and driving technology-enabled process improvements. The Business Systems Analyst works closely with stakeholders to evaluate current processes, identify improvement opportunities, support EMR optimization efforts, and implement solutions that improve revenue capture and operational effectiveness. Essential Responsibilities and Metrics Revenue Cycle Optimization (primary focus for year one) Analyze revenue cycle workflows to identify opportunities for improved efficiency, accuracy, and financial performance affecting eligibility verification, authorizations, claim creation, claim submission, denials, payment posting, and collections. Evaluate operational challenges and identify opportunities for automation and workflow improvement. Support projects designed to improve reimbursement outcomes and reduce denials. EMR & Systems Optimization Support optimization of SmartCare and related systems that impact workflows. Analyze system functionality and recommend enhancements to improve operational effectiveness. Participate in configuration review, system testing, workflow validation, and implementation activities. Make necessary configuration adjustments to RCM side of the EMR. Assist with development and maintenance of reports, dashboards, and system tools used to support revenue cycle operations. Maintain documentation related to workflows, system configurations, and business requirements. Project Implementation Support Assist with project planning, issue identification, testing, implementation, and stakeholder communication. Monitor project risks, dependencies, and implementation readiness. Support organizational change management efforts. Assist in measuring project outcomes and return on investment (ROI). Qualifications: Required Experience & Qualifications
Currently located in the state of Illinois Bachelor's Degree in one of the following required: Healthcare Administration, Health Information Management, Health Informatics, Information Systems, Business Administration, Computer Science, Related field equivalent experience may be considered in lieu of formal education. 3+ years of healthcare operations, healthcare technology, business analysis, EMR administration, revenue cycle, or related experience. Experience working with electronic medical records (EMR/EHR) systems, particularly with RCM system configurations SQL reporting and database experience. Experience with workflow analysis and process improvement. Experience with revenue cycle workflows Microsoft 365
Preferred Experience & Qualifications
Experience with SmartCare by Streamline Healthcare EMR. Behavioral health experience. Experience with healthcare reporting and analytics. Lean, Six Sigma, CBAP, RHIA, RHIT, PMP, or related certifications.
