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Octal Philippines Inc.

Business Analyst/Systems Analyst

Octal Philippines Inc. Quezon City, Metro Manila, Philippines

Information Technology & Services · 51-200 employees

5 d ago
business-analyst Mid (2-5 yrs) Full-time Philippines
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About the role

The role involves assessing end-user requests, designing system enhancements, and creating detailed functional specifications to meet business needs. Additionally, the analyst will support software implementation, conduct end-user education, and manage production issues to ensure resolution within service level agreements.

What they look for

Systems Analysis Systems Design Functional Specifications MS SQL Oracle MongoDB Visual Basic Java UML Dataflow Diagrams Process Flow Diagrams Entity Relationship Diagrams Systems Development Life Cycle Agile SCRUM Clinical Applications

Requirements

Candidates must hold a college degree in Engineering, Computer Science, Information Technology, or Medical Science with an IT background. A minimum of two years of experience in systems analysis, support, or development is required, along with proficiency in RDBMS, software development tools, and modeling techniques.

Full description

  • Assess requests from end-users and provides feedback/updates to requester on result of assessment or development.
  • Understands strategic business needs and plans for growth.
  • Participates in the design, development, testing and deployment of system enhancements.
  • Finds technological solutions to business requirements.
  • Creates, analyzes, and validates detailed functional specifications.
  • Facilitates design sessions with the implementation team to define the solution.
  • Delivers elements of systems design, business rules, wireframes, or other detailed deliverables
  • Validate software implementation configuration activities.
  • Support end-user education.
  • Complete system maintenance training to maintain the system post activation.
  • Assume responsibility for project tasks and ensure they are completed in a timely fashion
  • Escalates and coordinates production issues to concerned departments or units or third-party vendor; ensuring that the resolution of issues is within the set Service Level Agreement.
  • Documents system issue and resolution applied.

Experience/Education Requirements:

  • Completed College degree in Engineering (Computer/Telecommunication/Computer Science/Information Technology) or College degree in Medical Science with background in Information Technology
  • With two (2) years work experience in any/all of the following: end-user computing, system support, systems analysis and design
  • Experience in maintenance and/or development of clinical applications or hospital information systems is an advantage

Skills/Competencies and Personal Attributes:

  • Management System (RDBMS) like MS SQL and Oracle; NoSQL like MongoDB; software development tools like Visual Basic and Java.
  • Skilled in using modeling tools such as Unified Modeling Language (use case, swimlane), dataflow diagram, process flow diagram, entity relationship diagram, data dictionary.
  • Knowledge in Systems Development Life Cycle, Agile methodology, SCRUM
  • Able to communicate with medical and non-medical staff in the institution; tolerant to different demands of clients and to stress; proven communication (verbal and written), presentation, analysis, organizational and management skills.
  • Presentable, strong work ethics, team player, dependable, systematic, self-motivated, multi-task oriented, and detail conscious; creative and patient with high level of integrity and maturity.

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