Logistics Business Analyst (OCIII)

Description

JOB OVERVIEW:

Reporting to the General Manger, the Logistics Business Analyst is responsible for partnering with logistics teams and customers to manage timely supply chain coordination’s, customer communication and billing, as well as serve a central coordinator for all stakeholders. The Logistics Business Analyst provides support for inbound and outbound logistical operations, coordinates inventory management, warehousing, and transportation activities to optimize operations and minimize costs.

KEY RESPONSIBILITIES:

• Collect, analyze, and prepare customer billing data in a timely and accurate manner.
• Coordinate and monitor supply chain operations.
• Ensure premises, assets, and communication ways are used effectively.
• Utilize logistics IT to optimize procedures.
• Manage incoming calls and customer service inquiries.
• Identify and assess customer needs to exceed satisfaction.
• Supervise orders and arrange stocking of raw materials and equipment to ensure they meet needs.
• Communicate with suppliers, retailers, customers etc. to achieve profitable deals and mutual satisfaction.
• Plan and track the shipment of final products according to customer requirements.
• Keep logs and records of warehouse stock, executed orders etc.
• Prepare accurate reports for upper management.
• May perform customer billing functions such as:
• Collaborate with finance and sales professionals to maintain accounts receivable.
• Compile and process information such as prices, discounts, shipping rates, etc.
• Ensure customers are billed correctly for services offered.
• Participate in cross-training and other projects as assigned by supervisor.

WORK ENVIRONMENT:

Work is generally performed in a warehouse environment. The noise level is moderate. Generally, well ventilated, and well lit. Warehouse team members may be required to wear protective clothing. Additionally, may operate heavy equipment and strict safety regulations may be required.

PHYSICAL EFFORT:

Work is physically strenuous and team members are required to lift heavy packages up to 50 pounds. Work may require excessive bending or stooping. Team members may be required to climb ladders, use hand tools, and/or use heavy machinery (e.g., forklift, etc.). The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Light duty options may be available.

PortCity is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

Requirements

MINIMUM WORK EXPERIENCE:

• 3+ years of experience working within the logistics, transportation, and warehouse spectrums.
• Knowledge of supply management principles and practices.
• Familiar with Warehouse Management Systems (WMS), Transportation Management Systems (TMS), and Yard Management Systems (YMS).
• Exceptional organizational and interpersonal skills.
• Intermediate Microsoft Office proficiency (eg. create an Excel pivot table).

PREFERRED EDUCATION:

• High school diploma, or equivalent required. Bachelor’s degree strongly preferred.