Icertis

Intern, Technical Writer

Icertis Pune, Maharashtra, India

Software Development · 1,001-5,000 employees

7 h ago
technical-writer Junior (0-2 yrs) Internship Full-time India
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About the role

The intern will create and maintain product documentation, including user guides and help articles. They will collaborate with engineering and product teams to translate complex features into clear, user-friendly content.

What they look for

Technical writing Documentation Markdown Communication Attention to detail Collaboration AI tools Product documentation User guides Knowledge base content Engineering collaboration Feature analysis

Requirements

Candidates should have strong written English skills and a keen attention to detail. A curiosity about technology and a willingness to learn new documentation tools and AI workflows are essential.

Full description

We’re looking for interns or fresh graduates who enjoy writing, learning how products work, and explaining things clearly.

As part of the technical writing team, you’ll help create and maintain product documentation, such as user guides, help articles, and knowledge base content. You’ll work closely with engineers, product managers, and experienced writers to understand features and turn them into clear, user-friendly documentation.

Responsibilities

  • Writing and updating product documentation
  • Edit and improve existing help articles and guides
  • Learn how to structure information for users
  • Collaborate with product and engineering teams to understand features
  • Experiment with AI tools to support documentation workflows and productivity

Qualifications

  • Strong written English and attention to detail
  • Curiosity about technology and how things work
  • Ability to explain ideas clearly and simply
  • Willingness to learn new tools and documentation practices
  • Interest in exploring how AI can support writing and documentation

Good to have (not required)

  • Familiarity with Markdown, documentation tools, or technical content
  • Experience with blogs, student publications, or writing projects

Icertis is the global leader in AI-powered contract intelligence. The Icertis platform revolutionizes contract management, equipping customers with powerful insights and automation to grow revenue, control costs, mitigate risk, and ensure compliance - the pillars of business success. Today, more than one third of the Fortune 100 trust Icertis to realize the full intent of millions of commercial agreements in 90+ countries.

Who we are: Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values—Fairness, Openness, Respect, Teamwork and Execution—which guide all our interactions with employees, customers, partners, and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination.

Icertis, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Icertis, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to careers@icertis.com or get in touch with your recruiter.

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