Collaboration & AI DevOps Engineering Specialist (Microsoft 365 & CoPilot)

Permanent Full Time

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We are seeking a Collaboration & AI DevOps Engineering Specialist with a strong technical background to design, build, operate, and continuously improve our Microsoft 365 collaboration platform and to evolve our AI CoPilot implementation. This role combines engineering, and operational excellence to deliver secure, scalable, and highly available collaboration services across Exchange, Microsoft Teams, SharePoint, and Microsoft 365 Copilot.

The ideal candidate will bring 5+ years of hands-on experience in enterprise collaboration technologies and DevOps practices, enabling modern workplace productivity through automation, governance, and platform optimization and have an in-depth knowledge of Microsoft CoPilot.

Key Responsibilities:

Platform Engineering & Operations:

• Design, implement, and manage Microsoft 365 solutions including CoPilot, Exchange Online, Teams, SharePoint Online, and OneDrive.

• Provide end-to-end ownership of collaboration services including provisioning, configuration, monitoring, and lifecycle management

• Manage tenant configuration, identity integration (Entra ID), and service health monitoring

• Lead incident, problem, and change management processes

DevOps & Automation:

• Build and maintain automation frameworks using PowerShell and scripting tools

• Drive continuous improvement through automation and reduce manual operational effort

• Integrate solutions using APIs including Microsoft Graph

Collaboration Platform Delivery:

• Engineer and support Microsoft Teams, SharePoint, Exchange, and Copilot solutions

• Deliver migrations and modernization from legacy systems

Security, Governance & Compliance:

• Implement security controls, compliance policies, and data protection

• Align platform operations with governance and audit requirements

• Collaborate with security and compliance teams

Stakeholder Collaboration:

• Partner with business units to deliver collaboration solutions

• Act as a subject matter expert and support adoption initiatives

Required Skills & Experience:

• 5+ years of experience in Microsoft 365 engineering or DevOps roles

• Strong expertise in Teams, SharePoint, and Exchange Online

• Experience with automation (PowerShell, scripting, automation tooling)

• Knowledge of Azure and DevOps tools (Azure DevOps, GitHub)

• Understanding of identity and access management (Entra ID)

• Experience with Microsoft CoPilot

Preferred Qualifications:

• Familiarity with additional Microsoft products is an asset

• ITSM tools ServiceNow

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The base salary for this position is between $75,000 - $95,000 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.

• Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.

• Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. 

• Financial Security: Company-matching pension plan, share ownership program and additional investment options.

• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!

• Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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