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Clera

Senior Solutions Engineer

Clera Chicago, Illinois, United States · $140K–$180K/yr

Technology, Information and Internet · 11-50 employees

4 d ago
Remote solutions-engineer Senior (5-10 yrs) Full-time United States
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About the role

Lead technical discovery, solution design, and implementation for logistics software across the customer lifecycle. Partner with sales and engineering teams to ensure technical feasibility, manage project scope, and guide software configuration through go-live.

What they look for

Solution Design Pre-sales Technical Demonstrations Supply Chain Management Logistics Cold Chain Quality Management Enterprise Software Implementation Data Integration API System Interoperability Figma FigJam Jira Linear Project Scoping

Requirements

Requires at least 5 years of experience in solutions engineering or technical account management within enterprise software. Candidates must have a background in supply chain or logistics workflows and proficiency in technical scoping and system integration.

Full description

About the Role

This customer-facing role bridges pre-sales solution design and implementation for a logistics software platform focused on temperature-controlled supply chains. As part of the commercial organization, you will work closely with Sales, Customer Success, Product, Engineering, and Delivery to carry customer solutions from discovery through go-live.

What You'll Do

  • Lead technical and process discovery with customer stakeholders across supply chain, quality, logistics, and IT.
  • Deliver tailored product demonstrations based on customers' workflows and handle technical objections.
  • Design solutions that define applicable modules, required data, integrations, phases, and scope.
  • Turn solution designs into sequenced implementation plans and scoped statements of work, identifying effort, dependencies, and risks.
  • Partner with Sales on proposals and commercial documents to ensure commitments are technically deliverable.
  • Lead solution workshops, guide software configuration, and remain accountable for the design through customer go-live.
  • Coordinate technical handoffs and delivery sequencing with Product, Data, and Engineering teams.
  • Develop reusable solution designs, discovery frameworks, scoping templates, and integration patterns.

What We're Looking For

  • At least 5 years of experience as a Solutions Engineer, Solutions Architect, or Technical Account Manager delivering enterprise software implementations.
  • Experience owning solution designs from pre-sales through implementation and go-live.
  • Experience with tailored demonstrations, technical sales discussions, and managing objections.
  • Background in supply chain, cold chain, logistics, or quality management workflows, ideally in a regulated industry such as pharmaceuticals, food, or healthcare.
  • Hands-on experience configuring or implementing enterprise software, along with familiarity with data integrations, APIs, and system interoperability.
  • Proficiency with Figma, FigJam, or equivalent design tools, and Linear, Jira, or similar project tracking systems.
  • Ability to coordinate cross-functional delivery and create reusable implementation resources.

Compensation & Benefits

Base salary: $140,000 to $180,000 annually. Visa sponsorship is not available.

Location

On-site in Chicago, Illinois.

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