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Edwards Lifesciences

Analyst, Strategy & Business Operations (1 year Fix Contract)

Edwards Lifesciences Seoul, South Korea

Medical Equipment Manufacturing · 10,001+ employees

19 h ago
Senior (5-10 yrs) Full-time Temporary South Korea
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About the role

The analyst will provide business operations support, including system troubleshooting, data management, and process guidance for commercial teams. They will also analyze performance drivers and generate reports to support strategic initiatives and data-driven decision-making.

What they look for

Business Operations Commercial Operations Data Analytics Salesforce Tableau Data Governance Reporting Process Improvement Strategic Planning Performance Metrics Cross-functional Collaboration Problem-solving Communication Skills Analytical Thinking MS Office Suite Business Acumen

Requirements

Candidates must hold a Bachelor's degree and have approximately 5 years of experience in business or commercial operations. Strong analytical skills, proficiency in MS Office, and the ability to work effectively in a cross-functional team environment are required.

Full description

(1 Year Fix Contract on Edwards Lifesciences Payroll)

Innovation starts from the heart. Edwards Lifesciences is the global leader of patient-focused innovations for structural heart disease and critical care monitoring. With millions of patients served in over 100 countries, each team makes a meaningful contribution by improving patient outcomes and discovering lasting solutions for unmet patient needs. Our Analyst, Strategy & Business Operations position is a unique career opportunity that could be your next step towards an exciting future.    Applies professional expertise and judgment to support strategy & business operations activities and business outcomes.

How will you make an impact:

  • Provide business operations support and subject matter expertise for commercial systems, including user support, troubleshooting, training, data management, access governance, and process guidance for field and business teams.
  • Analyze business processes, performance drivers, and operational requirements to support strategic initiatives, commercial excellence programs, system implementations, and continuous improvement projects across Korea.
  • Identify opportunities to enhance commercial systems, dashboards, and business processes. Gather business requirements, coordinate testing and implementation activities, and support the adoption of approved solutions and tools.
  • Maintain accurate and up-to-date sales, market share, customer, and operational data across business systems while ensuring compliance with data governance standards and business requirements.
  • Monitor data integrity, reporting accuracy, and system performance across Salesforce (SFDC), Tableau, and related commercial applications. Investigate issues, validate data, and collaborate with cross-functional teams to resolve discrepancies and improve reporting reliability.
  • Generate and validate standardized and ad hoc reports to support business decisions, including sales performance, market share, adoption metrics, inventory management, operational performance, and commercial effectiveness.
  • Partner with Sales, Marketing, Customer Service, Finance, Supply Chain, IT, and stakeholders to identify business needs, share best practices, and support data-driven decision making.
  • Track and analyze key business objectives and performance metrics, provide recommendations for improvement, and monitor progress against commercial and operational goals.
  • Occasionally provide ad hoc operational and administrative support to the Country Head as required.

What you'll need (Required):

  • Bachelor's Degree in in related field, 5 years Previous experience in Business Operations, Commercial Operations, Sales Operations, Data Analytics, Reporting, or related business support functions preferred.

What else we look for (Preferred):

  • Proven expertise in MS Office Suite, including office365.
  • Excellent written and verbal communication skills and interpersonal relationship skills
  • Ability to quantify abstract conceptual data into concrete analysis
  • Good problem-solving, organizational, analytical and critical thinking skills
  • Good ability to read, write and speak English
  • Solid knowledge and understanding of analytics and sales strategies
  • Solid knowledge of business acumen
  • Strict attention to detail
  • Ability to interact professionally with all organizational levels
  • Ability to manage competing priorities in a fast-paced environment
  • Must be able to work in a team environment, including inter-departmental teams and representing the organization on specific projects
  • Ability to build productive internal/external working relationships

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