Infor ERPLn Senior Finance Business Analyst

Overview

In this role, the ERP Finance Business Analyst will support the Corporate Finance Systems team, including Infor ERPLN (Billing and General Ledger systems) and related workflow applications, processes, and policies, ensuring that financial systems efficiently provide timely support to global operations while maintaining compliance with accounting standards and other regulatory requirements.

The role will contribute to finance system enhancements, implementations, and continuous improvement initiatives by identifying business requirements and delivering effective solutions within the finance systems landscape.

Key Accountabilities and main responsibilities

Strategic Focus

• Ensure the availability and effective operation of core finance systems, including Infor ERPLN and related workflow applications, by troubleshooting issues and providing timely resolutions.

• Drive continuous improvement initiatives across the Finance Systems function to enhance system efficiency, performance, and user experience.

Operational Management

• Provide support to the Financial Accounting and Management Reporting teams for month-end close, year-end close, ledger reconciliations, integrations, taxation, and financial reporting requirements within finance systems.

• Support finance systems projects, including system enhancements, modifications, deployments, and integrations with other business applications and platforms.

• Proactively analyse and minimise system downtime in accordance with defined SLAs within the Finance Systems Support Plan, ensuring appropriate business continuity and disaster recovery arrangements are in place.

• Review, evaluate, and coordinate the application of critical system patches, while supporting system and user acceptance testing (UAT).

• Conduct feasibility assessments, high-level solution design, requirements gathering, business case preparation, stakeholder approvals, and project planning activities.

• Provide timely resolution of finance system queries and support finance teams during month-end and year-end close processes.

• Coordinate monthly patch deployments, system releases, testing activities, and user onboarding initiatives.

• Coordinate audit activities and provide the required documentation and evidence to support internal and external audits.

People Leadership

• Collaborate with the Finance Systems team to deliver shared objectives within agreed timelines, ensuring effective system support for global teams.

• Train and support users on new features and system enhancements, and develop user guides, process documentation, and training materials.

• Collaborate with internal stakeholders, including Technology and Operations teams, to gather enhancement requirements, evaluate optimal solutions, and ensure the timely resolution of related issues.

Governance & Risk

• Maintain, monitor, and report on finance system governance and risk controls, including access provisioning, change management, user access reviews, and internal and external audit requirements.

• Support the review of business processes and controls across various functions, interfaces, and workflows, identifying and implementing solutions that enhance operational efficiency and align with industry best practices.

The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs.

Experience & Personal Attributes

Experience

• 10+ years of experience in corporate finance systems, accounting, or information systems, including a minimum of 5 years of hands-on experience with Infor ERPLN finance systems.

• Qualification in Finance, Commerce, Accounting, or a related discipline, such as CA, CMA (CWA), M. Com, or an equivalent qualification.

• Experience working with Infor CloudSuite / Cloud Infor ERP and Infor ERPLN 10.x; cloud implementation experience is preferred.

• Proven experience in ERP system implementations, upgrades, and transformation initiatives.

• Strong knowledge of SOX controls, internal and external audit requirements, user access reviews, and change management practices.

• Strong technology acumen, including application support, system analysis, report development, and system upgrade management.

• Advanced proficiency in Microsoft Excel, including PivotTables, complex formulas, and macros.

• Demonstrated ability to analyse complex financial and system data using SQL and develop meaningful reports and insights for business stakeholders.

Personal Attributes

• Proven ability to effectively manage multiple priorities, tasks, and deadlines in a fast-paced environment.

• Strong written and verbal communication skills, with the ability to interact effectively with technical and business stakeholders.

• Excellent analytical, problem-solving, and troubleshooting capabilities.

• Strong organizational skills with the ability to work independently and collaboratively within cross-functional teams.

MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly.

Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.

A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.

India Hub is a central part of MUFG's transformation program, which has rapidly expanded over the past 5 years to nearly 1100+ employees, to provide services to our clients across two of our businesses. We have offices in Mumbai and Pune.

India Hub has allowed us to streamline our operations and forms one of our global centres of excellence. This has allowed us to focus our skillsets, innovate our current operations and create new capabilities for the future. The Hub has been designed to support flexible operations processing our three businesses - Retirement Solutions, Corporate Markets and Investor Services. In addition, our Global Functions team provide centralized expertise and support—like HR, Finance, and IT—to ensure consistency, efficiency, and strategic alignment across all business units.

At India Hub, we are building a dynamic, client-focused, caring, and inclusive culture based on entrepreneurial spirit, effective risk management, empathy, and trust, underpinned by core values. We work collaboratively, supporting and valuing the talents and perspectives of our people, and promoting a flexible work environment where their wellbeing is prioritized. We believe diversity drives better client outcomes, improvement, and growth.

Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential. Candidates must have the relevant work rights. Successful applicants must complete background screening before employment.