Application Support Engineer
Accenture Hyderabad, Telangana, India
Business Consulting and Services · 10,001+ employees
About the role
The Application Support Engineer acts as a software detective to identify and resolve issues within critical business systems. They are responsible for managing team performance, collaborating with stakeholders, and driving continuous improvement initiatives.
What they look for
Requirements
Candidates must have at least 5 years of experience in Tagetik Planning Budgeting and Forecasting. A minimum of 15 years of full-time education is required for this role.
Full description
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Tagetik Planning Budgeting and Forecasting Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous interaction with different teams to maintain system stability and support business continuity through effective problem-solving and timely interventions.
Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Coordinate with stakeholders to ensure alignment of support activities with business needs. - Monitor system performance and implement improvements to enhance reliability and efficiency. - Mentor junior team members to foster skill development and knowledge sharing.
Professional & Technical Skills: - Must To Have Skills: Proficiency in Tagetik Planning Budgeting and Forecasting. - Strong analytical skills to diagnose and resolve complex software issues. - Experience in managing and supporting enterprise-level financial planning and forecasting tools. - Ability to work collaboratively with cross-functional teams to deliver effective solutions. - Excellent communication skills to clearly articulate technical information to diverse audiences.
Additional Information: - The candidate should have minimum 5 years of experience in Tagetik Planning Budgeting and Forecasting. - This position is based at our HDC4 - SEZ location. - A 15 years full time education is required.
15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Similar roles
-
Technical Support Engineer
hosting.com Nusa Dua, Bali, Indonesia
-
Senior IT Support Engineer
Motive Nashville, Tennessee, United States · $125K–$170K/yr
-
Automation Support Engineer
Hy-Tek Tifton, Georgia, United States
-
Technical Customer Support Engineer, AI Infrastructure & Observability - EMEA
ClickHouse São José da Laje, Alagoas, Brazil
-
Encryption Operations & Support Engineer
CCDS Dammam, Eastern Province, Saudi Arabia
-
Technical Support Engineer
Carbon Robotics Amsterdam, North Holland, Netherlands