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robusta

Senior Business Analyst ( 3-4 Months Contract ) - Remote - Octopus by RTG

robusta India

Technology, Information and Internet · 201-500 employees

Aug 10
Remote business-analyst Senior (5-10 yrs) Contractor India
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About the role

Lead and support customer journey mapping exercises while collaborating with stakeholders to document business and user requirements. Translate business needs into functional requirements and align objectives with CRM and Martech technical capabilities.

What they look for

Business Analysis Customer Journey Mapping Stakeholder Management Financial Services CRM Martech Requirements Gathering Functional Requirements Communication Collaboration

Requirements

Requires 5-7 years of experience as a Business Analyst with strong familiarity in the financial services industry. Candidates must have hands-on experience with CRM and Martech platforms and be available to work onsite in the UAE.

Full description

About Octopus by RTG

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.

Key Responsibilities• Lead and support customer journey mapping exercises for a financial services client.

  • Collaborate with senior stakeholders to gather, analyze, and document business and user requirements.
  • Translate business needs into clear functional requirements and actionable insights.
  • Work closely with CRM and Martech teams to align business objectives with technical capabilities.
  • Support workshops, stakeholder interviews, and documentation efforts throughout the engagement.

Experience

  • 5–7 years of solid, relevant experience as a Business Analyst.

Industry Knowledge

  • Strong familiarity with the financial services industry.

Technical Exposure

  • Hands-on experience working with CRM and Martech platforms.

Soft Skills

  • Proactive, collaborative, and approachable.
  • Strong stakeholder management and communication skills.
  • Ability to work effectively in fast-paced, client-facing environments.

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