QA Tech

OVERVIEW:

USA Industries, LLC. (USAI) is an ISO 9001:2015 certified, American manufacturer. USAI exists to rapidly deliver essential products and innovative solutions to its customers. The company specializes in the design, production, and supply of Piping Isolation & Testing Products, Flow Measurement Products, Heat Exchanger Tools, and Tube Plugs. Our products are critical to safe and effective construction, maintenance, and repair of piping systems and heat transfer equipment found in refineries, petrochemical and chemical plants, power plants, and other industrial processing and commercial facilities throughout the world. We support our customers 24/7/365 during their construction projects, turnarounds, shutdowns, routine maintenance, and emergency repairs. USA Industries boasts an established product line, multiple patents, in-house engineering/design, state-of-the-art machines, and unrivaled customer service.

At USA Industries, we believe an accountable workplace is built upon a foundation of trust. We support one another and value open, honest communication. We meet the needs of each other and our customers through collaboration and creative solutions.

USAI differentiates itself as a leading designer, manufacturer, and supplier through the innovation, responsiveness, and professionalism of its employees. At USAI, each employee brings unique ideas and experiences to the organization while gaining new, valuable knowledge and skillsets. Every individual at USAI is an integral part of a unified team, focused on continuous growth of the organization under its mission, vision, and values.

JOB SUMMARY:

As a QA Technician at USA Industries, you will play a crucial role in ensuring the quality and reliability of our manufacturing processes. Your responsibilities will revolve around meticulously examining and evaluating various elements of the production cycle to guarantee that products meet or exceed industry standards.

The position entails supporting the Operations department in guaranteeing the establishment, effective communication, and ongoing fulfillment of process and product requirements. As a key contributor, you will provide essential training support for operations personnel to enhance measurement accuracy and repeatability in in-line measurement processes. Conducting Work-In-Process (WIP) audits, you will ensure process compliance and identify any potential gaps for improvement. Your responsibilities extend to conducting inspections at various stages, including incoming, first article, in-process, final, and containment inspections. A critical aspect of the role is the collection, analysis, and reporting of process performance data to prioritize initiatives and goals for enhancing process capability. Additionally, you will provide vital administrative support for the management and maintenance of controlled Inspection, Measuring, and Test Equipment. This includes overseeing the administrative aspects of collecting, warehousing, and distributing material and process certifications. Furthermore, the position involves actively supporting management in the maintenance and continual improvement of the USA Industries Quality Management System (QMS).

Joining USA Industries as a QA Technician goes beyond a conventional job; it presents an opportunity for substantial professional growth and development. Under the mentorship of seasoned professionals in the industry, you will contribute to the ongoing success of a company that values innovation, professionalism, and the well-being of its employees.

JOB DUTIES AND RESPONSIBILITES:

• Embrace and exemplify company’s core values of Trust, Support, Communication, Collaboration, and Creative Solutions.
• Performs daily random WIP audits of Receiving, Fabrication, Assembly, Inventory, and Shipping processes to identify and document Opportunities for Improvement (OFIs) and ensure compliance to QMS, WO, and SO requirements.
• Directly supports the collection and warehousing of process performance and measurement data for QMS compliance, Process Capability, and Statistical Process Control (SPC) programs.
• Prepares and publishes reports on production quality levels, quality discrepancies, and trends.
• Performs incoming, first article, in-process, final, and containment inspections as needed.
• Performs inspection on materials, parts and assemblies working from drawings, sketches, and specifications where general but no detailed inspection data are provided with guidance of Quality Manager.
• Performs PMI for incoming/returning materials.
• Directly supports the collection and warehousing of Material Test reports (MTRs).
• Directly supports the creation and distribution of Certificates of Conformance (CoCs), Certificates of Origin (COOs), United States Mexico Canada Agreement (USMCA) Certificates of Origin, and UCode/MTR Explanation Letters.
• Directly supports the acquisition, warehousing, control, and servicing of all Inspection, Measurement, and Test Equipment used for acceptance and test measurement.
• Maintains calibration schedule, service, and calibration records.
• Provides direct support and guidance for the control, documentation, segregation, and disposition of non-conforming products.
• Mentor personnel responsible for performing product acceptance and test measurements on the proper use, recording, and interpretation, and use of process and product performance data.
• Supports Engineering and Quality MSA studies commissioned for the establishment and improvement of product acceptance and test measurement methods deployed.
• Performs GR&R studies to qualify, establish, and sustain the capability and certification of personnel responsible for performing product acceptance and test measurements.
• Performs analysis of process performance and measurement data using established data analysis tools and provides recommendations for process and/or measurement systems improvements.
• Provides support for containment, data collection, root cause analysis, as well as the identification, implementation, and verification of Corrective/Preventive Actions.
• Supports management in the maintenance and continual improvement of the USA Industries Quality Management System (QMS).
• Complies with all Safety requirements and is observant of employee’s safety practices while performing their jobs.
• Must be available for “Hot Shot” orders after business hours when contacted.
• Share knowledge and best practices with colleagues to enhance the overall skill level of the team.
• Execute various tasks, as assigned by your manager, supervisor, or company officer, whether within your standard duties or as requested beyond regular responsibilities.

QUALIFICATIONS:

• Computer proficiency in PC based applications including Microsoft Office suite. Ability to adapt to new software programs.
• Beginner to Intermediate to advanced, data compilation, analysis, and presentation in MS Excel preferred.
• Beginner to Intermediate analytical and mathematics skills, including the use of Statistical Process Control.
• Beginner to Intermediate knowledge of hand-held/automated measurement equipment applications and uses.
• Beginner to Intermediate knowledge of RCA and 8D methodologies.
• Willingness to work under direct supervision.
• Excellent attention to detail.
• Good communication and conflict resolution skills.
• Willingness to work in noisy environments.
• Must be able to be effective in a fast-paced environment with aggressive deadlines.

Education:

• High School diploma or GED. Combination of education and/or experience will be considered.
• ASQ CQT Certification preferred.
• Certified ISO9001:2015 Internal Auditor preferred.

Work Experience:

• 2 years minimum of experience in a similar role.
• Ability to read and use blueprints, drawings, and schematics.
• Proficient in the use of hand-held and automated measurement tools.
• Experience working within an ISO9001:2015 manufacturing environment preferred.
• Experience overseeing maintenance and calibration of inspection, measuring and testing equipment inventory preferred.
• Experienced in the use and interpretation of statistical Process Control preferred.

Physical Requirements:

• Ability to lift, climb, bend, stoop, push and pull.
• Continuous standing and/or walking.
• Moderate physical effort- working frequently with average weights of ten to fifty pounds or continuously with lighter weights.
• Good eye/hand/foot coordination.
• Good visual acuity - cannot be colorblind.
• Ability to work in cold, hot and/or dusty environment, with noisy conditions.
• Must be able to become forklift certified.