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Workiy

Atlassian Systems Analyst

Workiy

Information Technology & Services · 11-50 employees

22 h ago
Remote system-analyst Senior (5-10 yrs) Contractor
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About the role

The Atlassian Systems Analyst will support the administration, configuration, and integration of Jira and related SaaS platforms. They will also manage data migration, reconciliation, and validation while troubleshooting integration issues and maintaining technical documentation.

What they look for

Atlassian Jira SaaS Administration Workflow Configuration REST APIs JSON Data Migration Data Mapping SQL Excel Airtable Integration Troubleshooting Technical Documentation Data Governance Requirements Analysis Automation System Performance

Requirements

Candidates should have experience in SaaS administration, data migration, and working with REST APIs and JSON. A Bachelor's degree in a technical field is preferred, along with strong analytical skills and experience using AI-enabled tools for documentation and automation.

Full description

This is a remote position.

Job Description:

We are seeking an experienced Atlassian Systems Analyst to support the administration, configuration, integration, data migration, and ongoing optimization of Jira and related SaaS platforms. The successful candidate will work closely with business users, technical teams, vendors, and project stakeholders to analyze ambiguous requirements, identify dependencies and risks, configure system workflows, permissions, fields, automations, integrations, and user access, and ensure effective system performance. The role will involve mapping, cleansing, migrating, reconciling, and validating data between systems using tools such as Excel, Airtable, SQL, reporting platforms, and basic scripting. The candidate will also troubleshoot REST API and integration issues involving JSON and authentication, support testing and data validation, and maintain detailed technical and functional documentation. Experience using approved AI-enabled tools to accelerate documentation, data analysis, test-case development, troubleshooting, and workflow automation is preferred, with the ability to validate AI-generated outputs and follow applicable data-handling and governance requirements. A Bachelor's degree in Computer Science, Information Systems, or a related technical field is preferred, along with relevant experience in SaaS administration, systems support, integrations, or data migration.

Requirements

  • Atlassian Jira / SaaS Application Administration
  • Jira workflows, permissions, user access, custom fields, and automations
  • SaaS integrations and license management
  • REST APIs, JSON, authentication, and integration troubleshooting
  • Data migration, data mapping, cleansing, reconciliation, and validation
  • Advanced Excel / Airtable and tabular data analysis
  • SQL and basic scripting for data investigation and troubleshooting
  • Requirements analysis and analytical problem-solving
  • System configuration, testing, and issue resolution
  • Cross-functional communication and technical documentation
  • AI-enabled tools for documentation, data analysis, testing, and workflow automation
  • Data governance and validation of AI-generated outputs
  • Dependency, risk, and issue identification
  • Experience working with ambiguous requirements and changing priorities

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