Business Analyst

Job Title: Business Analyst Location: Knoxville, TN Employment Type: Full-Time

Who We Are Management Solutions, LLC (MSLLC) is an award-winning management consulting firm delivering solutions for our partners’ most complex challenges. Since 2002, we have supported federal and commercial clients through expertise in project and program strategy, delivery and implementation, engineering and technical advisory services, workforce solutions, and digital solutions. We are distinguished by our reputation for managing mission-critical projects and helping organizations improve performance through innovative, people-centered solutions. MSLLC has been recognized as Small Business of the Year by the U.S. Small Business Administration, the Department of Energy, and Oak Ridge National Laboratory and has been named one of the Top Employers in the Greater Knoxville area.

Why Join Our Team At Management Solutions, we believe our people are the foundation of our success. We are committed to fostering a collaborative and caring culture where employees feel valued, supported, and empowered to grow. We seek professionals who think critically, solve complex problems, and are dedicated to building and sustaining a high-performing, people-centered organization.

Position Overview MSLLC is seeking a qualified Business Analyst to support strategic initiatives, stakeholder engagement efforts, and organizational planning activities for our client. The Business Analyst will collaborate with stakeholders at multiple organizational levels to gather information, facilitate discussions, document requirements, and develop materials that support strategic planning, decision-making, and program execution. This position will play a key role in ensuring stakeholder alignment, driving engagement across functional teams, and translating complex information into clear, actionable insights and deliverables. The Business Analyst will support the development of presentations, strategic communications, workshop materials, meeting facilitation products, and executive-level briefings that enable informed decision-making and successful implementation of business initiatives.

Key Responsibilities• Facilitate stakeholder engagement activities, including interviews, workshops, planning sessions, and working groups.

• Gather, document, and analyze business requirements, stakeholder feedback, and organizational needs.
• Develop executive presentations, briefing materials, white papers, reports, and other strategic communication products.
• Support organizational strategy development efforts through research, analysis, and synthesis of stakeholder input.
• Translate complex business, operational, and organizational information into concise and actionable recommendations.
• Coordinate with cross-functional teams to ensure stakeholder priorities, concerns, and requirements are appropriately captured and addressed.
• Develop meeting agendas, facilitation plans, discussion guides, and meeting summaries to support structured engagements.
• Track action items, decisions, risks, and opportunities associated with strategic initiatives and stakeholder engagement activities.
• Conduct qualitative and quantitative analysis to identify trends, gaps, risks, and improvement opportunities.
• Support change management and organizational improvement initiatives through stakeholder outreach and communication planning.
• Ensure consistency, quality, and professionalism across all client-facing deliverables.

Required Qualifications• Bachelor’s degree in Business Administration, Organizational Leadership, Communications, Public Administration, Management, or a related field.

• Minimum of 2 years of experience in business analysis, management consulting, strategic planning, stakeholder engagement, or program support.
• Demonstrated experience facilitating meetings, workshops, and stakeholder discussions.
• Strong analytical and critical thinking skills with the ability to synthesize information from multiple sources.
• Advanced proficiency in Microsoft Office Suite, particularly PowerPoint, Excel, Word, and Teams.
• Excellent written and verbal communication skills, including experience developing executive-level presentations and briefing materials.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Ability to build relationships and work effectively with diverse stakeholder groups.
• Demonstrated ability to build rapport and navigate difficult conversations with diverse stakeholder groups.
• Experience supporting organizational strategy, business transformation, process improvement, or operational planning initiatives preferred.
• Knowledge of data visualization and reporting tools such as Power BI or Tableau preferred.

Work Authorization U.S. Citizenship required due to federal contract requirements.

Working Conditions This position is primarily performed in an office environment. Employees will be required to use a computer and other office equipment for extended periods. Occasional travel may be required to support stakeholder meetings, workshops, and strategic planning events.

What We Offer Management Solutions offers a comprehensive benefits package including: Medical, Rx, Dental and Vision Insurance, company paid short-term disability and life insurance, 401k plan with up to a 5% match with immediate vesting, Flexible Spending Accounts, PTO, paid holidays, and more!

Equal Opportunity Employer Management Solutions LLC is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Individuals with Disabilities and Protected Veterans As a federal contractor, Management Solutions, LLC is committed to the employment and advancement of qualified individuals with disabilities and protected veterans. We invite applicants and employees to voluntarily self-identify as an individual with a disability and/or as a protected veteran during the application process or at any time thereafter. Providing this information is voluntary, will be kept confidential, and refusal to provide it will not subject you to any adverse treatment.

Reasonable Accommodation Management Solutions, LLC provides reasonable accommodations to applicants and employees with disabilities to support their ability to participate in the application process and to perform the essential functions of their role. If you require an accommodation to apply for this position, please contact AGonzalez@managementsolutionsllc.com to request assistance.

Disclaimer This job description is intended to convey information essential to understanding the scope of the position and is not a complete list of skills, efforts, duties, responsibilities, or working conditions associated with it.

 Management Solutions LLC is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.