JobCubby JobCubby
Sign up
Commonwealth Bank

Product Manager

Commonwealth Bank Sydney, New South Wales, Australia

Financial Services · 10,001+ employees

5 d ago Closes in 4d
product-manager Senior (5-10 yrs) Full-time Australia
Create a free account to apply — email only, no card. You can also save this posting or score it against your profile with AI.

Applying here? Try the free cover letter tool — paste this posting and your résumé, no account needed.

About the role

Lead discovery and manage the end-to-end product lifecycle for Retail Authorities, defining and prioritizing system and process changes that improve customer experience, risk outcomes, and efficiency. Manage operational risk incidents and controls, address regulatory requirements, and align stakeholders across operations, risk, legal, technology, and external partners.

What they look for

Product Discovery Customer Insight Voice Of Customer Analysis Design Thinking Product Roadmapping Requirements Definition Prioritization Operational Risk Management Incident And Issue Management Control Design Regulatory Compliance Stakeholder Management Communication Analytical Skills Agile Delivery Cross-Functional Collaboration

Requirements

The role seeks banking or finance experience in product, risk, or a similar field, along with operational risk management capability. Candidates should bring strong discovery, analytical, communication, and stakeholder skills, be comfortable navigating ambiguity, and have experience delivering in Agile cross-functional squads.

Full description

Product Manager

Help shape how customers bank with us.

At Commonwealth Bank, we're reimagining how customers manage their authorise. We're looking for an experienced Product Manager to join our End-to-End Service Journeys team to help shape that change.

The opportunity

You will use discovery to understand customer, business and operational needs, and partner with teams to deliver well-controlled solutions that improve customer experience, risk outcomes and process efficiency.

The role

As a Product Manager, you will work in a cross-functional product squad to define requirements, shape solutions and deliver change. You will work closely with stakeholders across operations, risk and legal, as well as external partners.

Key responsibilities

  • Lead product discovery for Retail Authorities, using customer insight, Voice of Customer feedback and design thinking to frame problems, test hypotheses and shape options and roadmaps in ambiguous problem spaces.
  • Define, prioritise and deliver system and process change, balancing customer, risk and delivery trade-off.
  • Manage operational risk incidents, issues and findings, and uplift preventative and detective controls.
  • Stay across regulatory requirements and implement changes as needed.
  • Own the end-to-end product life cycle, including features, policies, terms and conditions, remediation and continuous improvement of processes.
  • Build relationships with key stakeholders to influence decisions and align priorities

About you

You're naturally curious and customer-focused. You will ideally bring:

  • Banking and finance experience in Product, risk or similar role.
  • Operational risk management capability, including managing issues and incidents and designing or strengthening controls.
  • Strong stakeholder management and communication skills, including facilitating workshops and influencing across business and technology teams.
  • Product discovery and analytical skills, identifying customer and business needs using evidence to assess options and turning insights into clear requirements.
  • Ability to navigate ambiguity, make sound decisions and progress work as requirements evolve.
  • Experience delivering in Agile, cross-functional squads alongside technology teams.

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 11/11/2026

Similar roles