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CSB Bank

Application Support Engineer - Channel| Chennai

CSB Bank Chennai, Tamil Nadu, India

Banking · 5,001-10,000 employees

5 d ago
support-engineer Junior (0-2 yrs) Full-time India
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About the role

The role involves providing API support for channels and payments applications while managing incidents and service requests via ITSM tools. Responsibilities also include performing operational checks, generating reports, and coordinating with vendors to address application vulnerabilities.

What they look for

API Support Oracle PL/SQL MS-SQL Windows Linux Incident Management Service Request Management ITSM Automation Application Support Bug Fixing Reporting SOP Review Vulnerability Identification

Requirements

Candidates must hold a bachelor's degree in Computer Science, Information Technology, or a related field. Hands-on experience with Oracle PL/SQL, MS-SQL, Windows, and Linux environments is required.

Full description

To provide APIs support interfacing with Channels and Payments applications. Manage incident and service request as lodged on ITSM tool. Manage drills

Responsibilities

Assisting the Application Support team on APIs. Working on bug fixes.

  • Hands on APIs support
  • Oracle PL/SQL or MS-SQL, Windows/Linux hands on experience
  • Coordinating with third party vendors and other application owners as and when needed
  • Operational checks (Daily/Weekly/Monthly) as per the IT process guidelines
  • Publish weekly/Monthly/Ad-hoc reports as per business need
  • Review incidents report, lever to bring automation
  • Review SOP, User Manuals as per need
  • Experience in working with hybrid team
  • Look to Identify application vulnerability and involve security team/vendor to address

Qualifications

Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field.

Experience: 0 to 2 years

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