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About the role
The analyst will map and document end-to-end payment processes, data flows, and operational requirements for a new payments platform. They will also analyze transactional data to identify trends, bottlenecks, and improvement opportunities while collaborating with stakeholders.
What they look for
Requirements
Candidates must have 5+ years of experience as a Data Analyst with strong expertise in payment processing and lifecycles. Proficiency in SQL and the ability to translate complex business requirements into actionable documentation are essential.
Full description
Data Analyst - Payments
12-month contract | Sandton, Johannesburg | 5 days office-based
About the role
We are looking for an experienced Data Analyst with strong payments experience to join
a 12-month contract engagement within a leading financial services organisation.
The initial focus will be a payments platform initiative, supporting the analysis and
documentation of payment processes, data flows, requirements and operational capabilities.
This role would suit someone who understands both the data and business side of
payments, can work with stakeholders to unpack complex processes, and translate these
into clear requirements and actionable insights.
Key responsibilities
● Analyse payment processes, data flows and operational requirements across
payment types and channels.
● Map and document end-to-end payment journeys, from initiation through processing,
settlement and completion.
● Analyse payment and transactional data to identify trends, exceptions, bottlenecks,
reconciliation issues and improvement opportunities.
● Gather and document business and data requirements for future payments
capabilities.
● Work with business and technical stakeholders to understand current processes,
pain points, dependencies and future requirements.
● Define and support reporting and operational metrics such as processing times,
payment volumes, failed payments, repair rates and straight-through processing.
● Support the assessment of platforms and solutions against defined business, data
and operational requirements.
● Produce clear analysis, process documentation, data requirements and
stakeholder-ready outputs.
Initial payments focus
The initial assignment will involve understanding and analysing payment processes, data
flows and operational requirements in support of a future-state payments platform.
The analyst will need to understand areas including:
● Payment channels and intake
● Payment rails and processing flows
● Payment validation and relevant risk and compliance controls
● Payment routing, funding, posting and settlement
● Exceptions, repair, reconciliation and end-to-end payment tracking
● Payment analytics, operational reporting and performance metrics
Required experience and skills
● 5+ years' experience as a Data Analyst or similar.
● Strong payments experience within banking, financial services or payments.
● Good understanding of payment processing and end-to-end payment lifecycles.
● Strong SQL and experience working with transactional and payment data.
● Experience gathering and documenting business and data requirements.
● Strong analytical, problem-solving and stakeholder engagement skills.
● Ability to translate complex processes and data into clear, practical insights and
documentation.
● Comfortable working with both business and technical stakeholders.
Advantageous
● Experience with South African payment rails, particularly PayShap, RTC, EFT or
DebiCheck.
● Exposure to SWIFT and ISO 20022.
● Experience with payment orchestration, routing, settlement, reconciliation or payment
platforms.
● Exposure to fraud, anti-money laundering or sanctions processes.
● Experience with payment dashboards, management information, key performance
indicators or platform assessment.
Contract and location
Contract: 12 months
Location: Sandton, Johannesburg
Working model: Fully office-based, 5 days per week
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