Salesforce Administrator - Contract - Remote

Salesforce Administrator

Location: Remote

Interview Process: 1 round, Virtual/Online

Duration: 12 Months Employment Type: Contract Experience Required: 06+ Years

Candidate Location: No SC residency required. Open to nationwide candidates.

Project Scope:

We are seeking an experienced Salesforce Administrator to support the daily administration, enhancement, integration, and maintenance of an enterprise Salesforce environment. This role will play a key part in supporting business operations by managing Salesforce configurations, user administration, workflow monitoring, sandbox environments, and external system integrations.

The ideal candidate will have strong hands-on Salesforce administration experience along with knowledge of integrations involving AWS Connect, ServiceNow, and Azure Active Directory (Azure AD). The role also requires experience supporting authentication, security, and Single Sign-On (SSO) solutions within Salesforce environments.

Key Responsibilities:

· Manage Salesforce user accounts, profiles, permission sets, and access controls

· Create, modify, deactivate, and maintain users following security and governance best practices

· Configure and manage Salesforce sandbox environments for development, testing, and QA purposes

· Collaborate with development teams to promote code changes and updates across Salesforce environments

· Monitor workflow queues, automation processes, and system performance to ensure operational efficiency

· Troubleshoot and resolve workflow, automation, and system-related issues

· Support and maintain integrations with external platforms including AWS Connect, ServiceNow, and Azure AD

· Configure and maintain identity provider integrations with a strong focus on Azure AD and Single Sign-On (SSO) functionality

· Ensure secure authentication and access management across integrated systems

· Maintain Salesforce configurations, customizations, workflows, and documentation

· Provide end-user support, troubleshooting, and training as needed

· Collaborate with technical and business teams to support operational improvements and system enhancements

· Ensure compliance with organizational security standards and governance policies

Required Skills & Experience:

· Salesforce Certified Administrator certification (or equivalent Salesforce Administration certification)

· 5+ years of experience as a Salesforce Administrator with strong expertise in day-to-day Salesforce administration and maintenance

· Experience managing Salesforce users, profiles, roles, permission sets, and security settings

· Strong experience with Salesforce workflows, automation processes, and troubleshooting

· Experience with Salesforce sandbox management and environment administration

· Strong understanding of Salesforce security and access management best practices

· Excellent problem-solving, analytical, and troubleshooting abilities

· Strong written and verbal communication skills

Preferred Skills:

· Experience creating and managing Salesforce sandbox environments

· Experience promoting code changes and deployments between Salesforce environments

· Familiarity with external integrations including AWS Connect, ServiceNow, and Azure AD

· Experience configuring and supporting Single Sign-On (SSO) and Identity Provider integrations

· Knowledge of enterprise application integration and data synchronization practices

Education:

Bachelor’s Degree in Information Technology, Computer Science, or a related field

Certificate: Salesforce Administrator Certification required

CJIS Certification will be required after onboarding (training provided by the State following successful background check completion)