Packet Systems Indonesia

Senior Cybersecurity Analyst (L2/L3)

Packet Systems Indonesia Special capital Region of Jakarta, Java, Indonesia

IT Services and IT Consulting · 201-500 employees

4 d ago
security Mid (2-5 yrs) Full-time Indonesia
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About the role

The Senior Cybersecurity Analyst is responsible for validating and analyzing security investigations escalated from Tier 1 analysts. They also manage security services, fine-tune use cases, and coordinate incident response plans.

What they look for

Cybersecurity analysis Incident response Threat detection Security incident investigation False positive reduction Security use case tuning Network infrastructure security SLA management KPI tracking Change management Information security awareness Reporting Security incident validation Intrusion analysis

Requirements

The role requires experience in recognizing and investigating security intrusions, tactics, and procedures. Candidates must be capable of managing security incidents, maintaining SLAs, and conducting security awareness sessions.

Benefits

Continuous learning Career development Inclusive workplace

Full description

About Us   Founded in 2004, Packet Systems Indonesia (PSI) is one of Indonesia's most trusted ICT systems integrators headquartered in Jakarta — delivering secure, scalable, and mission-critical technology solutions across networking, cybersecurity, cloud, and managed services.

As part of Logicalis Asia Pacific — the Architects of Change™ — PSI offers the best of both worlds: deep local expertise and agility, backed by global standards, international best practices, and a network of 7,000+ professionals across 30 territories.

At PSI, you'll belong to a community of hundreds of passionate engineers, consultants, and technology specialists who take pride in what they do. You'll grow through large-scale, business-critical projects spanning planning, design, deployment, and managed services — with real responsibility from day one. And you'll thrive in a people-first culture built on knowledge-sharing, continuous learning, and investment in your career.

We are proud to be a Great Place to Work® Certified™ organisation — a recognition that reflects the environment we've built together.

Indonesia's digital transformation is accelerating. Be one of the Architects of Change who leads it.

Role Description

  • Responsible for the validation and analysis of investigations passed up from Tier 1 Analysts.
  • The Tier 2 Analysts will complete the documentation of the investigation, determine the validity and priority of the activity and escalate to the Tier 3 and SecOps Manager/Asst/Lead to activate the Incident Response Plan (IR Plan).

Responsibilities

  • Recognizes successful intrusions and compromises through review and analysis of relevant event detail information.
  • Investigates potential security incidents - recognizes attacks based on techniques, tactics and procedures and differentiates false positives from true intrusion.
  • Follows up and tracks investigations to resolution.
  • Further validates, classifies incidents and updates security incident cases.
  • Alerts system and information owners of intrusions and potential intrusions and compromises to their network infrastructure
  • Escalates security incidents to appropriate teams within customer tenant
  • Provides assistance during remediation of security incidents.
  • Manages security services including finetuning security use cases and reducing false positives.
  • Maintains and provides data required to calculate the SecOps services SLAs, KPIs and Goals Setting.
  • Provide feedback to updates SecOps processes and procedures as necessary.
  • Follows and implements the customer’s change management process.
  • Publishes regular reports to internal teams.
  • Conducts regular information security awareness sessions to the general community of the organization.

Interested applicants are invited to apply via our careers portal. Only shortlisted candidates will be notified.

As part of our recruitment process, we collect and process personal data relating to job applicants. By submitting your application, you consent to the collection, use, and/or disclosure of your personal data in accordance with our Data Privacy Policy 

At PSI, we are committed to creating a diverse and inclusive workplace where everyone can thrive.

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