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Bowery Residents' Committee

Community Technician - VUE - Thursday-Monday 7am-3:30pm

Bowery Residents' Committee New York, New York, United States

Civic and Social Organizations · 501-1,000 employees

3 d ago
vue Junior (0-2 yrs) Full-time United States
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About the role

Maintain a safe and orderly residential environment by monitoring residents and visitors, conducting rounds, and responding professionally to conflicts, safety concerns, and crises. Provide emergency support, complete required documentation, support fire safety procedures, and assist with meals, escorts, inventory, and facility upkeep.

What they look for

Active Monitoring Trauma-Informed Care De-Escalation Crisis Response Conflict Resolution Resident Screening First Aid CPR Narcan Administration Documentation Fire Safety Communication Basic Computer Proficiency Professional Boundaries Harm Reduction

Requirements

A high school diploma or GED is required, along with strong communication skills, basic computer proficiency, sound judgment, and the ability to remain calm under pressure while maintaining professional boundaries. Prior shelter experience is not required; candidates must be willing to obtain required certifications, while experience serving people affected by homelessness, mental health challenges, or substance use is preferred.

Benefits

Health Insurance Dental Insurance Vacation Paid Holidays Sick Leave Personal Time 403(b) Retirement Plan With Employer Match Tuition Assistance Paid Training Flexible Spending Accounts Professional Development

Full description

Community Technician

Full-Time | 37.5 hours/week | 24/7 Program | Mandatory Overtime

 

Make a Difference Every Shift 

At BRC, every shift matters. As a Community Technician, you’re a consistent, trusted presence for individuals experiencing homelessness—often supporting people in moments of crisis, uncertainty, or transition.

This hands-on, frontline role is ideal for those interested in social work, human services, public health, or emergency response. No prior shelter experience required—just strong judgment, empathy, and the ability to stay calm under pressure.

 

What You’ll Do

  • Maintain a safe, orderly residential environment through active monitoring and rounds
  • Engage residents using trauma-informed and de-escalation techniques
  • Respond to conflicts, safety concerns, and crises professionally
  • Screen residents and visitors while maintaining dignity and security
  • Provide emergency support (First Aid/CPR, Narcan – training provided)
  • Complete documentation (logbooks, incident reports, progress notes)
  • Support fire safety procedures, inspections, and compliance
  • Assist with meals, escorts, inventory, and facility upkeep

 

What You’ll Gain

  • Experience in trauma-informed care, harm reduction, and crisis intervention
  • BRC-sponsored certifications (CPR/First Aid, Narcan, Fire Safety Guard, etc.)
  • Clear pathways to case management, senior roles, and leadership
  • Structured training, onboarding, and team support
  • Tuition assistance and professional development

 

Who We’re Looking For

  • High School diploma or GED required
  • Strong communication skills and basic computer proficiency
  • Ability to remain calm under pressure and maintain professional boundaries
  • Willingness to obtain required certifications

Preferred:

  • Experience with homelessness, mental health, or substance use populations
  • Security Guard license, Food Handler Certificate, or similar certifications
  • Bilingual candidates encouraged to apply

 

Schedule

  • Full-time, 37.5 hours/week
  • Morning, evening, and overnight shifts available
  • Mandatory overtime required

 

What We Offer

  • Health and dental insurance starting Day One
  • 3+ weeks vacation, 12 holidays, plus sick and personal time
  • 403(b) retirement plan with employer match
  • Tuition assistance and paid training opportunities
  • Flexible Spending Accounts (healthcare, transit, childcare)
  • A mission-driven team committed to staff wellbeing

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