Lead Business Analyst

• Lead and oversee business analysis activities across multiple projects, ensuring quality delivery through team members.

• Own and enforce the quality, consistency, and completeness of business analysis deliverables across all projects.

• Define, standardize, and enforce Business Analysis methodologies, templates, and governance practices across the organization.

• Manage, mentor, and develop Business Analysts, including performance management, capability development, and resource allocation across projects.

• Provide direction and oversight to Senior Business Analysts, ensuring alignment with defined standards and delivery expectations.

• Act as the escalation point for complex business analysis challenges, cross-project conflicts, and stakeholder misalignment.

• Define and manage prioritization of Business Analysis efforts across multiple projects in alignment with business and delivery leadership.

• Maintain a balance between strategic oversight and selective hands-on involvement in critical initiatives.

• Engage with senior stakeholders, clients, and partners to understand business needs and define strategic solutions.

• Represent the Business Analysis function in client engagements, ensuring alignment between client expectations and delivery outcomes.

• Collaborate with Product, Engineering, QA, and DevOps teams to ensure alignment between business objectives and system implementations.

• Ensure visibility on requirements-related risks and dependencies, coordinating with Project/Delivery Managers for overall delivery alignment.

• Provide domain expertise and solution support during pre-sales, proposals, and client discussions when required.

• Drive continuous improvement of Business Analysis practices and recommend innovative approaches to enhance delivery effectiveness.

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Requirements

• Bachelor’s degree in MIS, Computer Engineering, Computer Science, or a related field.

• 7–10 years of experience as a Business Analyst, with at least 2–3 years in a leadership or senior role.

• Strong experience in fintech, banking, or digital transformation projects.

• Proven experience leading requirements gathering and managing complex stakeholder environments.

• Strong hands-on experience with Agile methodologies and tools such as Jira.

• Experience in business process modeling, data analysis, and solution design.

• Strong understanding of SDLC and software delivery processes.

• Excellent leadership, mentoring, and team management skills.

• Strong negotiation, communication, and stakeholder management capabilities.

• Ability to manage multiple projects and priorities in a fast-paced environment.

• Strong analytical thinking and problem-solving skills.