Senior Platform Lead & Delivery Manager

Senior Platform Lead & Delivery Manager

Location: Arlington, VA (Remote with occasional onsite requirements in Arlington, VA)

Position Description:

The Senior Platform Lead & Delivery Manager is a player-coach role at the center of an integrated enterprise platform team spanning ServiceNow, Microsoft 365/SharePoint, and Power Platform. Equal parts technical architect and delivery manager, this leader owns the full delivery lifecycle from intake and sprint execution to cross-platform solution design and release oversight.

Key Responsibilities:

• Agile Delivery Management: Own the intake funnel from request to deployment. Lead daily stand-ups, sprint planning, retrospectives, and backlog grooming. Triage new work, size development efforts, and dynamically assign tasks across the team to prevent bottlenecks and sustain delivery velocity.

• Cross-Platform Architecture: Design scalable, integrated solutions that span ServiceNow, SharePoint, and Power Platform. Serve as the final authority on which platform best addresses a given business need - avoiding over-engineering or redundant tooling.

• Fit-Gap Governance: Lead mandatory Fit-Gap analyses to ensure out-of-the-box (OOTB) platform functionality is fully evaluated before custom development is scoped or approved.

• Quality & Release Oversight: Own code quality standards and release management processes to ensure zero service degradation across enterprise systems during deployments and upgrades.

Minimum Qualifications:

• Education and Experience: Bachelor's degree plus a minimum of 8 years of IT experience, with at least 3 years in a Technical Lead or Delivery Manager capacity for an enterprise development team.

• Demonstrated architectural knowledge across the ServiceNow platform, Microsoft 365 / SharePoint, and Power Platform ecosystems.

• Hands-on experience managing Agile delivery cycles, Kanban boards, and intake triage for multi-developer teams.

Desired Qualifications:

• Certified ScrumMaster (CSM) or PMI Agile Certified Practitioner (PMI-ACP)

• ServiceNow Certified System Administrator (CSA) or Certified Implementation Specialist (CIS)

• Microsoft Certified: Power Platform Solution Architect Expert

Travel: Travel is not anticipated for this role.

Eligibility Requirements: U.S. Citizenship with the ability to obtain and maintain a Public Trust determination.

Physical Requirements:

This position is primarily performed in a professional office or remote work environment and requires prolonged periods of sitting and working at a computer. The employee must be able to communicate and exchange information effectively and routinely use standard office equipment. The position may occasionally require standing, walking, bending, reaching, and lifting or carrying items weighing up to 20 pounds. Reasonable accommodations may be provided to qualified individuals with disabilities in accordance with applicable federal, state, and local laws.

Benefits:

We offer a comprehensive compensation and benefits package including medical, dental and vision insurance, 401(k) program with employer match, paid time off, and employer-paid basic life

and AD&D insurance. Employees can also access career development and education assistance and performance-based incentives.

About Far West Federal Holding, LLC

Far West Federal Holding is an Alaska Native Corporation (ANC)-owned organization focused on our federal clients' success. Far West Federal and its ANC 8(a) subsidiaries, Angayut and Far West Services, provide a broad range of services that empower government teams and support critical missions across federal agencies. As the federal contracting business of Far West Inc., Far West Federal and its subsidiaries support unique social responsibilities to preserve and benefit Alaska Native peoples and cultures. We are passionate about our impact, helping to secure an enduring future for over 575 Far West shareholders from Chignik Bay.

Join Our Team

We value our employees and their contributions, and our leadership team maintains this culture. If you are looking for an opportunity to apply your education and experience to support a meaningful mission, working as part of a dedicated and professional team, we encourage you to apply.

Far West Federal complies with all applicable Equal Employment Opportunity (EEO) laws, regulations, and federal contracting requirements. Employment decisions are made without unlawful discrimination and consistent with applicable federal requirements governing equal employment opportunity.