Lead Business Analyst - TEM
Staples India Business Innovation Hub Private Limited · Chennai, Tamil Nadu, India
Technology, Information and Internet · 201-500 employees
About the role
Manage and administratively maintain a complex telecom environment involving numerous network circuits and voice calls. Monitor expenses to identify cost-saving opportunities and audit invoices to resolve billing discrepancies.
What they look for
Requirements
Requires at least 6 years of experience in Telecom Expense Management and 3 years of hands-on experience with Calero or similar tools. An Associate's degree in Business or Accounting is required.
Full description
Role Summary:
We are seeking skilled Business Analysts to join our Expense Management team and help manage and administratively maintain a complex Telecom environment supported by a variety of Telecom providers. The Staples environment is complex with over one thousand network circuits and millions of voice calls.
Requirements
Minimum Years of Experience:
6 years of experience in a Telecom Expense Management role. Experience with Calero or similar TEM tools is a must.
Required Skills & Qualifications
- Associates Degree in Business or Accounting.
- 6 years experience with Telecom Expense Management.
- 3 years hands on experience with Calero or a similar TEM tool.
- 2 years hands on experience with telecom vendor management.
- Strong ability to monitor and analyze telecommunication expenses to identify cost saving opportunities.
- Strong ability to audit telecom invoices to detect and resolve billing errors and discrepancies.
- Proficiency in Excel to manage large amounts of data and produce reports on telecom usage and expenses.
- Ability to work closely with business and finance teams to forecast telecom budgets and projected spend.
- Excellent analytical, problem-solving, and communication skills.
