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Founding Product Designer

True Talent Solutions Partners New York, New York, United States · $170K–$220K/yr

15 h ago
product-designer Senior (5-10 yrs) Full-time United States
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About the role

You will design end-to-end experiences for claims professionals, transforming complex workflows into clear and dependable tools. Additionally, you will partner with cross-functional teams to design AI-agent interactions and establish foundational design principles.

What they look for

Product design UX design User research Prototyping Design systems Product analytics AI-agent interaction design Workflow design Data-driven design Technical software design Human-in-the-loop design Discovery Usability testing Enterprise software design

Requirements

Candidates must have five to eight years of product design experience, specifically with complex technical software and early-stage company environments. Proficiency in user research, prototyping with AI tools, and a strong portfolio demonstrating UX-led problem solving are required.

Full description

About the Role

Join an early-stage AI company building software for insurance claims operations. As the first product designer, you will shape the end-to-end experience for claims professionals and help turn complex workflows into clear, dependable tools.

What You'll Do

  • Design end-to-end experiences across daily claims workspaces and dashboards for team leads and executives, prioritizing usability over visual polish alone.
  • Use product analytics, heat maps, user research, discovery calls, and direct observation to understand how people work and identify improvements.
  • Partner with product leadership, engineers, and customer-facing technical teams to translate user problems into workflows and implementation-ready designs.
  • Design AI-agent interactions that show users what an agent did, why it acted, what information it used, and where it is uncertain, with options for review and intervention.
  • Guide the product from an early interface toward an enterprise-ready experience, taking work from discovery through delivery.
  • Establish design principles and a design system, prototype with AI tools, and measure whether design changes make tasks easier to complete.

What We're Looking For

  • Five to eight years of product design experience, with consistent tenures at technology companies and experience as an early or founding designer.
  • A portfolio demonstrating dense, technical software used by operators throughout the workday, including complex workflows and UX-led problem solving.
  • Experience using behavioral data and user research to guide product decisions, and familiarity with product instrumentation or tools such as heat maps.
  • Hands-on prototyping with AI coding tools such as Claude or Lovable.
  • Experience in insurance, claims, healthcare, or another compliance-heavy operational domain is helpful, as is experience designing AI and human-in-the-loop products.
  • Experience building design systems and principles is a plus. This is a product design role and does not require frontend engineering.

Compensation & Benefits

Base salary is $170,000 to $220,000 annually. U.S. work authorization is required. Visa transfers are accepted, but new visa sponsorship is not available.

Location

On-site, five days per week in New York, NY.

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