QA Tech I - On Call
Nature's Path Delta, British Columbia, Canada
Food Production · 501-1,000 employees
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About the role
The QA Technician will monitor production processes to ensure compliance with food safety and quality standards while maintaining accurate documentation. They are responsible for coordinating laboratory testing, investigating customer complaints, and performing internal audits to drive continuous improvement.
What they look for
Requirements
Candidates must be available for on-call shifts, including weekends, and possess a strong understanding of Good Manufacturing Practices and safety protocols. The role requires the ability to analyze statistical data and effectively document quality control activities in a manufacturing environment.
Full description
A Taste of the Job
As our Quality Assurance Technician – On Call, you will help ensure our products and processes meet our food safety, quality, customer, and regulatory requirements. Your responsibilities will include:
- Maintain accurate records and documentation of quality control tests and activities.
- Monitor and ensure compliance with Good Manufacturing Practices (GMPs).
- Plan and coordinate third-party laboratory testing activities.
- Ensure required parameters and results are accurately documented during R&D runs.
- Attend and participate in production transition and QA meetings.
- Investigate customer complaints and prepare written responses in accordance with the E-Power Centre program.
- Collect, compile, and analyze statistical quality data to identify opportunities for improvement.
- Assist with documenting and evaluating internal audit findings and implementing corrective actions.
- Support ongoing compliance with product safety and quality standards, customer requirements, and regulatory requirements.
- Follow all company safety rules and regulations.
- Follow all requirements of the Lockout/Tagout (LOTO) program.
- Understand the location and use of Safety Data Sheets (SDS/MSDS).
- Understand and use the appropriate safety equipment required for specific job tasks.
- Understand the chemicals used for cleaning specific equipment and follow applicable safety requirements.
Schedule
- On-call position with shifts scheduled in advance on a weekly basis.
- Must be available to work weekends as scheduled.
- Schedule changes may occasionally be required due to emergencies or operational/business needs.
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