Manual Testing Quality Engineer (QE) with expertise in Salesforce Service Cloud and Sales Cloud - Omni-channel

Company Description

We provide Recruitment and Staffing services to many industries and domain through our innovative and customized solutions and passionate commitment to research. Ability to understand the hiring strategies, availability of talent and compensation benchmarking makes us proud hiring partner for various industries. We work as trusted business partners and always strive to deliver the most value and highest return on investment for our clients. We are highly trained business professionals with strong understanding of clients need. We work closely with the leading staffing trade associations, training, and research organizations to ensure we are knowledgeable of the latest industry trends and technologies.

Job Description

Skills and Qualifications:

· Proven experience in manual testing with a focus on Salesforce Service Cloud or related CRM applications.

· Strong understanding of Service Cloud features like Case Management, Knowledge Base, Service Console, and Omni-Channel.

· Familiarity with Salesforce customization tools like Process Builder, Flows, and Validation Rules.

· Experience in defect tracking and test management tools (e.g., JIRA, TestRail, Zephyr).

· Basic knowledge of SOQL for data validation in Salesforce.

· Excellent analytical and problem-solving skills with attention to detail.

· Strong communication and collaboration abilities to work effectively with cross-functional teams.

Regards,

Mohammed ilyas,

PH - 229-264-4024 or Text - 229-469-1455 or you can share the updated resume at Mohammed@vtekis. com

Additional Information

All your information will be kept confidential according to EEO guidelines.