Solutions Architect (Video Conference)

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.

 

Job Description

Reporting to a Senior Director, you will lead the architecture and lifecycle strategy for Experian's global video conferencing and collaboration spaces. You will establish consistent room and technology standards, guide the refresh of more than 400 video conferencing units, and prioritize investment based on business needs, site plans, technology lifecycle, usage data, and available budget. Working with technology, facilities, and vendor teams, you will help deliver reliable, supportable, and high-quality collaboration experiences across global locations.

 

What You'll Be Doing:

• Define global architecture standards for video conferencing rooms, devices, configurations, and Microsoft Teams Rooms solutions.
• Develop and govern the lifecycle refresh roadmap, prioritizing investment based on site strategy, technology risks, room usage, and available budget.
• Establish standards for end-of-life replacements, urgent equipment failures, room changes, and other unplanned technology needs.
• Improve service reliability through monitoring, performance data, proactive support, and readiness standards for network and site changes.
• Partner with facilities, technology teams, site leaders, and vendors to coordinate room readiness, platform transitions, and refresh delivery.

Qualifications

What We're Looking For:

• 10–15+ years of progressive experience in enterprise video conferencing / AV / collaboration spaces architecture, including global standardization and refresh programs.
• Track record managing lifecycle transitions and EoL/EoS remediation across a large VC estate, using telemetry/usage insights to prioritize investments.
• Delivery leadership—comfortable operating at the intersection of Workplace/Facilities, Network, and UC Engineering/Operations to deliver room readiness and user experience.
• Program governance and operational discipline

Additional Information

Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose-driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Benefits & Perks:

• Hybrid work arrangement: home and office
• Inclusive paid leave
• People-first and inclusive workplace
• Career growth opportunities
• Exposure to diverse, global teams
• ExperianCares flexible benefits

#LI-Hybrid

Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address. Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers.

 

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• Employee Status: Regular
• Role Type: Hybrid
• Department: Technology
• Schedule: Full Time