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Project Manager – Microsoft Dynamics 365 CRM

SBS · Seattle, Washington, United States · $156K–$187K/yr

Staffing and Recruiting · 2-10 employees

Jul 07
Senior (5-10 yrs) Contractor United States
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About the role

Lead end-to-end Microsoft Dynamics 365 CRM implementations while managing project plans, budgets, and cross-functional teams. Facilitate stakeholder communication and ensure successful project delivery from initiation through go-live.

What they look for

Microsoft Dynamics 365 Project Management CRM Transformation Budget Management Stakeholder Management Vendor Management Risk Management Change Management User Adoption Power Platform Customer Service Agile Hybrid Project Delivery Documentation Compliance

Requirements

Requires 7+ years of project management experience with a proven track record in enterprise CRM solutions. PMP certification and experience in regulated industries like utilities or public sector are preferred.

Full description

Project Manager – Microsoft Dynamics 365 CRM

Hourly Rate: $75-$90 an hour on w2

About the Role

We are seeking a seasoned Project Manager with Microsoft Dynamics 365 implementation experience to lead customer engagement and CRM transformation projects. This individual will oversee project planning, execution, budget management, stakeholder communication, vendor management, and successful delivery from initiation through go-live.

Responsibilities

  • Lead end-to-end Dynamics 365 CRM implementations
  • Develop and manage project plans, schedules, budgets, and resources
  • Coordinate cross-functional teams and implementation partners
  • Manage project risks, issues, dependencies, and change control
  • Facilitate stakeholder and executive communications
  • Ensure project delivery aligns with business objectives
  • Oversee testing, deployment, and cutover activities
  • Drive organizational change management and user adoption
  • Manage vendor relationships and implementation partners
  • Create project status reports and executive presentations
  • Ensure compliance, documentation, and operational readiness activities are completed successfully

Qualifications

  • 7+ years of Project Management experience
  • Proven experience delivering Dynamics 365 CRM or similar enterprise CRM solutions
  • Strong budget, schedule, and resource management skills
  • Experience leading complex stakeholder environments
  • PMP Certification preferred
  • Utility, energy, public sector, or regulated industry experience preferred [Project_Ma...ics365_CRM | Word]

Preferred Skills

  • Microsoft Dynamics 365 Customer Service
  • Power Platform
  • CRM Transformation Programs
  • Contact Center Implementations
  • Agile and Hybrid Project Delivery