Business Operations Analyst (Starlink Growth)

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

BUSINESS OPERATIONS ANALYST (STARLINK GROWTH)

Starlink, our revolutionary satellite constellation, will deliver low-latency broadband internet worldwide. We are committed to offering access to high-speed internet to customers worldwide and to providing a world class experience of Starlink for all users. We are looking for an experienced Business Operations Analyst, who will join the Starlink Consumer team that is responsible for launching, growing, and improving Starlink around the world.

RESPONSIBILITIES:

• Serve as the primary Finance liaison for consumer growth, owning weekly / quarterly demand forecasts, long-term planning, budgeting, financial reporting, and related business cases

• Drive cross-functional new product roadmaps and launch planning with Product Engineering, Software Engineering, Global Operations, Supply Chain, and S&OP teams

• Continuously improve forecasting, reporting, and planning processes to support faster, better-informed decisions

• Analyze financial impact of growth experiments and forecast opportunities to drive prioritization of business and engineering initiatives

• Assess consumer insights and analytics to identify winning & losing demand generation approaches

• Lead the development and execution of strategic growth programs (e.g., campaigns, new channels) to maximize customer acquisition

BASIC QUALIFICATIONS:

• Bachelor's degree

• 1+ years of cumulative work experience in management consulting, growth strategy, go-to-market planning, investment banking, or business operations

• 1+ years of experience using Excel or SQL for reporting purposes

PREFERRED SKILLS AND EXPERIENCE:

• 3+ years of management consulting, growth strategy, go-to-market planning, investment banking, or business operations experience

• 1+ years in early and growth stage startups working with lean teams

• Distinctive business judgment and communication skills

• Excellent project management, problem solving and analysis skills

• Experience analyzing data, identifying insights, and developing creative approaches to solving problems

• Background in financial analysis and working with SQL and/or Python

• Experience leading complex operational and strategic initiatives

• Industry experience in telecom, technology, consumer products, automotive, and/or maritime

ADDITIONAL REQUIREMENTS:

• Must be available to work extended hours and weekends as needed

• Willingness to travel to customer sites, other SpaceX locations, and events as needed

COMPENSATION AND BENEFITS:

Pay Range: Level 1: $85,000.00 - $110,000.00 Level 2: $100,000.00 - $135,000.00

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual, carryover, and use requirements of the law.

ITAR REQUIREMENTS:

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com.