Sr Product Manager - Managed Shipping

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team and the role:

Join eBay and lead the future of shipping for millions of sellers and buyers worldwide. As Senior Product Manager for Managed Shipping, you’ll design and scale world-class shipping capabilities that make selling on eBay simpler, safer, and more profitable — across borders, marketplaces, and delivery networks. You’ll work closely with regional leaders, logistics partners, product and engineering teams to turn complex delivery challenges into competitive advantages, shaping a core part of eBay’s customer experience. By building innovative shipping capabilities, you will play a key role in connecting buyers and sellers around the world and bring to life eBay’s vision to create economic opportunity for all. 

 This role offers an exciting opportunity to scale experiences that are streamlined, simple, and customized to cater to our diverse user base. This position demands a candidate with a solid history of delivering successful products, an acute sense of design, and a steadfast standard for customer experience. You should possess robust collaboration skills to work effectively with cross-functional teams. The ideal candidate will excel in identifying customer problems, be proficient in experimentation methodologies, and skilled at prioritizing and testing hypotheses to derive insightful conclusions and drive business impact.

What you will do:

•  Develop product vision, and implement a comprehensive strategy and roadmap for eBay’s shipping experiences aligned with broader organizational and company goals.

• Prioritize product backlog and own the roadmap for improvements, balancing short-term gains with long-term strategic initiatives, collaborating with engineers, designers, data scientists, and other partners to design, build, and deploy new features.

• Discover and address customers' problems across the customer journey with cross-functional partners. Analyze user behavior, market trends, and competitive landscape to find opportunities for innovation.

• Champion the voice of the customer within the organization, ensuring that user feedback and needs are at the forefront of product development.

• Define the data that is needed to identify the customer problem, prioritize and test hypotheses. Reports out on insights, size opportunities, and start new business cases.

• Define key performance metrics and use data-driven insights to guide decision-making and measure success.

• Lead experimentation to continuously optimize performance and user satisfaction .

What you will bring:

• Bachelor’s or Master’s degree or equivalent experience in Business Administration, Computer Science, or an equivalent field.

• At least 7+ years of product management experience.

• Solid understanding of the e-commerce landscape and customer buying behaviors.

• Consistent track record of planning and launching successful features that improve user experience and business outcomes.

• Experience with A/B testing, user research, and data analysis tools.

• Excellent analytical, problem-solving, and the ability to think strategically and creatively.

• Excellent communication and social skills.

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Additional Details

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

 

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