Jr. Platform Support QA Analyst

ABOUT YINZCAM

YinzCam is a tech leader in sports, developing mobile apps, Connected TV apps, and analytics solutions for sports teams, leagues, events, and venues worldwide. With over 180 professional sports clients and more than 100 million app installs globally, we are dedicated to developing technology to connect fans with the live events they love, year-round, 24/7. Our IPTV product has elevated venues like Mercedes-Benz Stadium, Rocket Mortgage FieldHouse, and Allegiant Stadium.

Our digital products are used by 200+ professional sports teams and leagues around the world, including clubs and stadiums in the NFL, NBA, MLS, NHL, Liga MX, English Premier League, AFL (Australia), and more. Read more about our story and clients at https://www.yinzcam.com/.

NOTE: This is an in-office role in Pittsburgh, PA, USA. Candidates must be within commutable distance to our Pittsburgh office.

POSITION SUMMARY

YinzCam is seeking a highly detail-oriented Jr. Platform Support QA Analyst to help ensure the quality and consistency of our digital platforms, including mobile apps, websites, OTT platforms, and various products.

This role is ideal for someone with a passion for identifying visual inconsistencies, usability issues, and software defects before they reach our clients. You have an exceptional eye for design, notice the smallest details, and enjoy methodically testing software from the perspective of the end user.

While a technical background is helpful, this is primarily a manual QA role. We are looking for someone with strong analytical thinking, excellent communication skills, and a commitment to delivering a polished user experience. Training will be provided on our products and testing processes.

Responsibilities

• Conduct visual QA testing on mobile apps to identify and document issues, including bugs, UI inconsistencies, and performance problems.
• Perform manual testing of mobile applications, websites and OTT platform.
• Identify, document, and reproduce software defects with clear, detailed bug reports.
• Review user interfaces for visual consistency, layout issues, spacing, typography, color usage, and branding compliance.
• Evaluate user experience (UX) and identify opportunities to improve usability and navigation.
• Verify bug fixes and perform regression testing prior to releases.
• Develop, execute, and maintain manual test cases and test plans for mobile applications, websites, and digital platforms, ensuring comprehensive coverage of functional, UI/UX, regression, and cross-browser/device testing.
• Validate new features against product requirements and design specifications.
• Work closely with Product Managers, Designers, Developers, and Helpdesk teams to communicate issues and recommend improvements.
• Prioritize issues based on user impact and severity.
• Respond to fan support emails by investigating reported mobile app issues, reproducing problems, identifying root causes, and providing timely, professional resolutions to deliver an exceptional fan experience.
• Participate in release readiness reviews and quality signoff.

Requirements

WHAT WE'RE LOOKING FOR

Required Qualifications

• Local to Pittsburgh. Relocation is not available for this position.
• Exceptional attention to detail—you notice things others miss.
• Strong analytical and problem-solving skills.
• Ability to think from the perspective of the end user.
• Excellent written communication skills with the ability to clearly describe issues.
• Organized and methodical approach to testing.
• Ability to manage multiple projects and deadlines.
• Comfortable learning new technologies and products.
• Passion for creating polished, intuitive digital experiences.

NICE TO HAVE

Experience with:

• Jira or similar issue tracking tools
• Internship experience as a QA Analyst
• iOS and Android devices
• Basic HTML/CSS understanding
• Cross-browser and responsive testing
• Familiarity with mobile app development

SUCCESS IN THIS ROLE

A successful Jr. Platform Support QA Analyst is someone who:

• Has an incredible eye for detail and visual quality.
• Can quickly identify UI inconsistencies and usability issues.
• Enjoys finding bugs before customers do.
• Thinks critically about how products should function, not just whether they work.
• Is proactive in suggesting improvements to both functionality and user experience.
• Takes pride in delivering polished, high-quality work.

THE BENEFITS

• Paid time off every year
• Paid maternity and paternity leave
• Full medical, dental and vision health insurance
• Paid gym membership in LA Fitness
• Paid Coursera plan to take 10,000+ courses around the world
• Beverages and snacks
• Paid parking near the office
• Building products for well-known sports teams