ServiceNow AI Solutions Architect
Delan Associates, Inc · Dallas, Texas, United States
51-200 employees
About the role
Design and implement advanced AI-driven solutions within the ServiceNow platform to automate IT operations and service desk workflows. Lead the architecture of enterprise-level AI integrations, ensuring robust governance, risk management, and compliance standards.
What they look for
Requirements
Requires over 15 years of experience with deep expertise in ServiceNow architecture and AI-assisted autonomous operations. Must possess strong skills in conversational AI, workflow automation, and enterprise integration strategies.
Full description
ServiceNow AI Solutions Architect
Dallas, TX (REMOTE)
15+ Years
Must-Have Skills
* ServiceNow AI Platform
* Now Assist
* AI Control Tower
* Moveworks AI Assistant
* Predictive Intelligence
* Workflow Data Fabric
* AI/Agentic Workflow Design
* Conversational AI
* Workflow Automation
* AI-Assisted & Autonomous Operations
* Knowledge Generation & AI Search
* Incident Triage & Resolution Automation
* Service Desk Automation
* ITSM / ITOM
* ServiceNow Architecture
* AI Governance & Operating Model
* Risk & Compliance for AI
* Enterprise Integration (ServiceNow + Moveworks)
* Stakeholder & Solution Architecture
* IT Operations Automation
