Business Analyst Junior/Junior+ [Bring a Friend]

We are looking for a Business Junior Analyst to join the Bring a Friend (BAF) team — one of Plata’s key acquisition channels. BAF is a multi-product referral engine covering personal link sharing, ambassador-driven contacts, and telesales follow-ups across Credit, Debit, Empresa, and Invest

The team works in a fast-paced environment with a bi-weekly promo cycle, regular A/B tests, and continuous product improvements. As a Junior Analyst, you’ll help turn business ideas into clear requirements, coordinate launches across teams, and make sure our campaigns and product changes are delivered accurately and on time

Challenges that await you

• Coordinate the setup and launch of bi-weekly promotional campaigns across push, SMS, WhatsApp, and email

• Work with campaign tools to set up communications, landing pages, and A/B tests

• Collaborate with designers and editors to prepare campaign materials and ensure everything is ready for launch

• Gather and structure business requirements for new features and promotional mechanics

• Turn business needs into clear user stories, use cases, CJMs, and acceptance criteria

• Support features throughout the delivery cycle, from requirements and design to refinement and release

• Keep customer support scripts, back-office instructions, and notification documentation up to date

• Monitor campaign launches and verify that communications and promotional mechanics work as expected

• Use basic data analysis to evaluate campaign results, identify issues, and support business decisions

What makes you a great fit

• Strong analytical and structured thinking with great attention to detail

• Basic SQL knowledge, including SELECT, JOIN, WHERE, and GROUP BY

• Ability to turn ambiguous business requests into clear requirements and actionable tasks

• Ability to write clear user stories, briefs, and acceptance criteria

• Strong written and verbal communication skills in English

• Ability to work independently, take ownership of tasks, and drive them to completion

• Comfortable working with multiple stakeholders and coordinating tasks across teams

Your bonus skills

• Experience in fintech, marketplaces, e-commerce, or other fast-paced product businesses

• Basic understanding of A/B testing and experimentation

• Experience with campaign automation, CRM, notification, or back-office tools

• Familiarity with Jira and Confluence

• Basic understanding of unit economics and key business metrics such as CAC and LTV

• Experience working with customer support or operational processes

Our ways of working:

• Innovative Spirit: A commitment to creativity and groundbreaking solutions

• Honest Feedback: valuing open, transparent communication

• Supportive Team: a strong, collaborative community

• Celebrating Achievements: recognizing our wins together

• High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances

Our benefits:

• Relocation support to one of our hubs — Serbia or Georgia — with assistance for the employee and their family

• Flexible work from one of our offices or remote

• Healthcare Coverage

• Education Budget: Language lessons, professional training and certifications

• Wellness Budget: Mental health and fitness activity reimbursements

• Vacation policy: 20 days of annual leave and paid sick leave