About the role

The Restoration Project Manager oversees all aspects of restoration projects, including preparing estimates, scheduling crews, and managing production expenses. They are responsible for ensuring operational excellence, maintaining client communication, and managing customer satisfaction.

What they look for

Project management Estimating Crew management Customer service Documentation Negotiation Resource coordination Production management Recruiting Training Budgeting Communication

Requirements

Candidates must have at least 3 years of industry experience and 1 year of management experience, along with a valid driver's license. A high school diploma or GED is required, with an Associate or Bachelor's degree and IICRC certification preferred.

Benefits

Health insurance Vision insurance Dental insurance Company car Competitive salary Professional development Career progression

Full description

Benefits:

Health insurance

Opportunity for advancement

Training & development

Vision insurance

Company car

Competitive salary

Dental insurance

SERVPRO is hiring a Restoration Project Manager!

Benefits

SERVPRO offers:

First-class compensation

Superior benefits

Career progression

Professional development

And more!

As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.

Key Responsibilities

Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software

Negotiate customer and/or client approval of project scope and estimate

Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors

Review job site documentation to support the services provided and ensure proper client requirements and billing process

Maintain written communication with customers, teammates, vendors, and insurance representatives

Manage production expenses including equipment, vehicles, and other material assets

Additional Responsibilities:

Manage the customer and client experience and overall customer satisfaction tracked with online reviews

Provide priority response to potential customers

Participate in recruiting, hiring, and training restoration teammates

Position Requirements

Valid driver’s license

High school diploma/GED; Associate degree or Bachelor’s degree preferred

At least 1 year of management and/or supervisory experience

At least 3 years of industry experience

IICRC certification a preferred

Skills/Physical Demands/Competencies

Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance

Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)

Ability to repetitively push/pull/lift/carry objects

Ability to work with/around cleaning agents

Ability to successfully complete a background check subject to applicable law

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.