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Bowery Residents' Committee

Community Technician - VUE - Sunday-Thursday 7am-3:30pm

Bowery Residents' Committee New York, New York, United States

Civic and Social Organizations · 501-1,000 employees

8 h ago
vue Junior (0-2 yrs) Full-time United States
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About the role

The Community Technician maintains a safe and orderly residential environment by monitoring residents and providing crisis intervention. They are responsible for documenting incidents, assisting with facility upkeep, and providing emergency support when necessary.

What they look for

Crisis intervention Trauma-informed care De-escalation First aid CPR Narcan administration Safety monitoring Conflict resolution Documentation Fire safety Facility maintenance Communication Computer proficiency

Requirements

A high school diploma or GED is required for this role, along with strong communication skills and basic computer proficiency. Candidates must be able to remain calm under pressure and are expected to obtain necessary certifications such as CPR and First Aid.

Benefits

Health insurance Dental insurance Vacation Paid holidays Sick time Personal time 403(b) retirement plan Employer match Tuition assistance Paid training Flexible spending accounts

Full description

Community Technician

Full-Time | 37.5 hours/week | 24/7 Program | Mandatory Overtime

 

Make a Difference Every Shift 

At BRC, every shift matters. As a Community Technician, you’re a consistent, trusted presence for individuals experiencing homelessness—often supporting people in moments of crisis, uncertainty, or transition.

This hands-on, frontline role is ideal for those interested in social work, human services, public health, or emergency response. No prior shelter experience required—just strong judgment, empathy, and the ability to stay calm under pressure.

 

What You’ll Do

  • Maintain a safe, orderly residential environment through active monitoring and rounds
  • Engage residents using trauma-informed and de-escalation techniques
  • Respond to conflicts, safety concerns, and crises professionally
  • Screen residents and visitors while maintaining dignity and security
  • Provide emergency support (First Aid/CPR, Narcan – training provided)
  • Complete documentation (logbooks, incident reports, progress notes)
  • Support fire safety procedures, inspections, and compliance
  • Assist with meals, escorts, inventory, and facility upkeep

 

What You’ll Gain

  • Experience in trauma-informed care, harm reduction, and crisis intervention
  • BRC-sponsored certifications (CPR/First Aid, Narcan, Fire Safety Guard, etc.)
  • Clear pathways to case management, senior roles, and leadership
  • Structured training, onboarding, and team support
  • Tuition assistance and professional development

 

Who We’re Looking For

  • High School diploma or GED required
  • Strong communication skills and basic computer proficiency
  • Ability to remain calm under pressure and maintain professional boundaries
  • Willingness to obtain required certifications

Preferred:

  • Experience with homelessness, mental health, or substance use populations
  • Security Guard license, Food Handler Certificate, or similar certifications
  • Bilingual candidates encouraged to apply

 

Schedule

  • Full-time, 37.5 hours/week
  • Morning, evening, and overnight shifts available
  • Mandatory overtime required

 

What We Offer

  • Health and dental insurance starting Day One
  • 3+ weeks vacation, 12 holidays, plus sick and personal time
  • 403(b) retirement plan with employer match
  • Tuition assistance and paid training opportunities
  • Flexible Spending Accounts (healthcare, transit, childcare)
  • A mission-driven team committed to staff wellbeing

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