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CTI Consulting

UX Designer 182107

CTI Consulting Boston, Massachusetts, United States

Public Safety · 11-50 employees

Yesterday
ui-designer Senior (5-10 yrs) Contractor United States
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About the role

Lead the definition of design work and deliver business outcomes across multiple product teams with minimal guidance. Partner with product owners to inform product strategy and drive consistent associate experiences across the organization.

What they look for

UX Design Design Thinking Figma Product Strategy Prototyping Storytelling Stakeholder Management Design Systems Digital Accessibility WCAG Standards UX Research Agile Enterprise Applications Interaction Design Human Factors AI Tools

Requirements

Requires 8+ years of UX design experience and a degree in a related field such as interaction design or human factors. Candidates must provide an online digital portfolio and demonstrate strong design fundamentals and strategic thinking.

Full description

Key Responsibilities

  • Lead definition

of the design work and deliver business outcomes across multiple product teams, with minimal guidance

  • Partner with

the product owner to help inform product strategy

  • Work across the

organization to drive consistent associate experiences

  • Provide design

and product thought leadership

  • Contribute to

improving UX Design practices and processes

The Expertise and Skills You Bring

Experience

  • 8+ years of UX

or related design experience is preferred

  • A degree in a

related field such as interaction design, architecture, industrial design, graphic design, or human factors is preferred

  • Experience

working on large enterprise applications or employee experiences preferred

  • Familiarity

with customer support or back-office operations populations preferred

  • Experience

working with agile teams preferred

  • A digital

portfolio we can review online is required

Skills

  • Strong design

fundamentals and ability to leverage design thinking and other strategic methods, with sound judgment in using emerging AI tools such as Figma Make

  • Ability to

partner with Product leaders to define and prototype product vision

  • Effective

communication, presentation, and storytelling skills; equally at ease speaking with developer or business partners, and executive audiences

  • Curiosity and

interpersonal skill to uncover stakeholder needs, influence decisions, and build trust

  • A design

consultancy approach, able to provide top-tier customer service to our business partners while calibrating delivery against feasibility and prioritization

  • Embrace

ambiguity and change, able to quickly adapt and adjust approach to accommodate shifting priorities or new information

  • Familiarity

with the value of design systems, understanding reuse and scale, and knowing when to contribute to make them better

  • Familiarity

with digital accessibility and WCAG standards

  • Ability to

partner with UX Research to deeply understand associate needs and synthesize qualitative and quantitative feedback into themes that advise design decisions

  • A foundation of

development knowledge, an affinity for technology, and staying up to date on industry innovations

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