Salesforce Delivery Manager

Location: Pune (Hybrid) | Nagpur (Hybrid) | Indore (Hybrid)

Employment Type: Full-Time

Experience: 6+ Years

Work Model: Hybrid (3 Days Work From Office per Week | 2 Days Work From Home per Week)

Reports To: Salesforce Practice Lead / Delivery Head

Own Deliveries. Lead the Teams. Deliver More—Together.

This is a portfolio-level delivery role, not a single-project PM seat. At mindZvue, our Delivery Managers own several concurrent Salesforce engagements — the clients, the teams, the timelines, the margins, and the outcomes — working directly with our Salesforce Practice Lead to run one of the fastest-growing delivery organizations in the ecosystem.

You'll steer programs spanning Sales Cloud, Service Cloud, Experience Cloud, Revenue Cloud, and Agentforce/GenAI, with AI-assisted delivery tooling built into how we plan, track, and report.

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If you're the person people trust when a delivery gets complicated — we want to talk.

Requirements

What You'll Do

Delivery Ownership

• Own end-to-end delivery across multiple parallel Salesforce engagements — scope, schedule, budget, quality, and client satisfaction.

• Lead project planning, execution, governance, and closure using Agile (Scrum), Hybrid, or Waterfall models as the engagement demands.

• Drive risk identification, mitigation planning, and proactive escalation before issues reach the client.

• Manage project financials, resource utilization, burn, and delivery metrics; flag margin risk early.

• Ensure clean execution of system testing, UAT, change management, training, and go-live.

Client & Stakeholder Leadership

• Act as the primary delivery point of contact for client stakeholders — building trust, managing expectations, and protecting the relationship.

• Facilitate business process discussions, solution walkthroughs, and steering committee reviews.

• Prepare and present weekly/monthly/quarterly delivery updates to internal leadership and client executives.

• Manage scope changes and change requests with commercial awareness — protect both the client outcome and mindZvue's margin.

Team Leadership & Practice Building

• Lead cross-functional pods of Architects, Developers, Business Analysts, and QA across engagements.

• Partner with the Practice Lead on resource planning, staffing, and utilization across the portfolio.

• Coach and grow team members — feedback, performance conversations, and career development.

• Strengthen delivery governance, templates, and reporting standards; champion AI-assisted delivery workflows across the practice.

What We're Looking For

Experience & Delivery Expertise

• 6+ years of experience as a Salesforce Project Manager or Delivery Manager, including managing multiple concurrent engagements.

• Proven delivery record across small, mid, and enterprise-scale Salesforce implementations.

• Strong understanding of Salesforce platform capabilities and architecture — you don't need to code, but you must be able to challenge a design.

• Exposure to Revenue Cloud, CPQ, Data Cloud, or Agentforce programs is a strong plus.

Project & Program Management Skills

• Hands-on with planning, scheduling, scope/budget/risk management, resource planning, and dependency tracking.

• Strong command of Agile/Scrum, hybrid delivery models, and Waterfall where required.

• Proficiency with Jira, Confluence, Google Sheet, and delivery reporting tooling.

• Comfort using AI tools to accelerate status reporting, documentation, and delivery analysis.

Consulting & Leadership

• Prior external consulting / SI partner experience with CRM or Salesforce is highly preferred.

• Ability to lead client-facing discussions and influence decision-making at senior levels.

• Strong interpersonal, communication, and presentation skills; calm under pressure.

• Solid business acumen with strong analytical and problem-solving abilities.

Certifications (Preferred)

• Salesforce Administrator or other Salesforce certifications

• PMP / PRINCE2 / CSM / SAFe certification is a strong plus

Benefits

Why Join mindZvue?

We are a Salesforce Summit (Platinum) Partner, Great Place to Work® Certified, and ISO-certified organization — and we are building one of the most AI-native Salesforce consultancies in the ecosystem.

At mindZvue, AI is not a buzzword on a slide — it is how we work every day:

• AI-Assisted Engineering — Our teams build with AI pair-programming as a standard part of the delivery toolkit, shipping faster with higher quality.

• Agentforce & GenAI Practice — We design and deliver Agentforce agents, Data Cloud, and GenAI-powered customer experiences for global enterprises.

• Internal AI Platforms — Every mindZvue employee gets access to our home-grown AI tools enterprise-grade AI in your hands from day one.

• Learn AI by Doing — You won't just read about the AI wave; you will ride it — on real client projects, with real tools, backed by structured enablement and certifications.

Benefits Crafted for You

• Hybrid Work Model — 3 days Work From Office + 2 days Work From Home per week