Area Support Engineer (11185)

Area Support Engineer | 11185 | Permanent Contract | 37 hours per week | £38,510 to £40,444 per annum | (Grade I) | Norfolk

We are looking for an organised and self-motivated person to join our City Area Highways Maintenance team. This is a great opportunity to consolidate your Highway Engineering and Maintenance knowledge and experience through a busy and challenging role.

You will be an important member of the Highways Area office management team playing a pivotal role in our working arrangements with our contractors in the delivery of the service in order to support the County Council’s vision and the achievement of corporate priorities.

You will:

Assist the Area Manager and the sector teams in collating, prioritising and ordering the weekly capital and routine works orders to match agreed budget, resource and organisational requirements.  

Be responsible for co-ordinating the sector teams in the delivery of the highway maintenance activities and winter services, so that works are ordered and implemented to agreed standards, procedures, specification, programme, legislation, time and budget.

Assist the Area teams with first line responses to highway matters, working to corporate standards, and deputising for the Highway Engineers as required.

Assist the Area Manager and the sector teams in collating, prioritising and delivering capital scheme maintenance briefs to the required timescales. 

Assist with budget monitoring and management.

Produce and maintain schedules for annual maintenance activities such as grass cutting and gully cleansing, and issue orders proactively.

Assist in the management of work carried out by partners and contractors.

Line manage up to 2 agency inspector drivers.

For an informal discussion please contact Nicholas Preston, Area Manager, on 01603 228808.

We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need.
• Financial benefits such as:• ‘Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
• A Blue Light card for Fire Service and Social Care Workers
• Relocation expenses (where applicable)
• An advance of your expenses if you travel for work
• Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.
• Tax efficient ways of getting extra pension and new bikes

• Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)

• A payment if you refer someone you know to a hard to fill job

Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria. You can also find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Redeployment closing date: Sunday 6 September 2026 at 23:59

All other applicants closing date: Sunday 20 September 2026 at 23:59

We have miles of beautiful coastline and our unique Broads, thriving market towns and a city with a proud cultural heritage. Our economy is growing and driven by innovation in a number of sectors, including energy and food. We also have ambitious plans for new housing and a building programme for schools across Norfolk. Our county a great place to live, work and visit, and is an excellent environment for businesses to start, grow and innovate.

We are the main local authority for Norfolk providing services countywide to more than 850,000 Norfolk residents. We take the lead in critical policy areas, working with 84 elected Members responsible for the strategic local government services in the county.

We provide a high quality service through involving people who use our services to shape and comment on them and by promoting efficiency and innovation.

We work in partnership with local businesses, voluntary organisations and other local authorities such as District and Parish Councils to provide the people of Norfolk with excellent services.