Associate Site Reliability Engineer
i3 Verticals Nashville, Tennessee, United States
Embedded Software Products · 1,001-5,000 employees
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About the role
The Associate Site Reliability Engineer will monitor production system health, respond to incidents, and develop automation tools to improve reliability. They will also collaborate with software and security teams to maintain secure, scalable infrastructure and support enterprise applications.
What they look for
Requirements
Candidates must have 1-3 years of experience in Site Reliability Engineering or a similar role with proficiency in monitoring tools and configuration management. Practical experience with coding languages like Go, Python, or Javascript/Typescript is required, along with a strong sense of ownership.
Full description
JOB TITLE: Associate Site Reliability Engineer
FLSA STATUS: Exempt
DEPARTMENT: Technology
REPORTS TO: Director, Information Technology
SUPERVISORY RESPONSIBILITIES: No
JOB LOCATION: Nashville, TN – Corporate Office/Remote
TRAVEL: None
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Monitor the health and performance of production systems and infrastructure.
- Respond to and investigate incidents to ensure timely resolution and minimize downtime.
- Develop and maintain monitoring, alerting, and automation tools to improve system reliability and efficiency.
- Collaborate with software engineers to design and implement scalable and reliable solutions.
- Participate in capacity planning and performance tuning activities to support business growth.
- Contribute to the design and implementation of disaster recovery and failover strategies.
- Document processes, procedures, and best practices to facilitate knowledge sharing and training.
- Stay current with industry trends and best practices in site reliability engineering and related technologies.
- Serve as a primary point of contact for all infrastructure supporting our enterprise applications
- Engage and assist our security team to provision and maintain a secure environment for our applications
- Execute quarterly security scans and work with security and development teams to resolve
- Create and maintain a portfolio of templates, scripts, and configurations for developers to use when building out new environments or applications
- Work with our vendors to help maintain our dedicated environment
MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE):
- 1-3 years’ experience in Site Reliability Engineering or similar engineering role
- Practical experience with device and application monitoring tools (ex: Site24x7, New Relic, CloudWatch, GuardDuty, etc.)
- Experience using configuration management tools such as Chef or Puppet
- Strong sense of ownership over your work
- Determination to follow issues to resolution both with and without guidance
- Practical experience with coding languages such as Go, Python, or Javascript/Typescript
PREFERRED QUALIFICATIONS (EDUCATION AND EXPERIENCE):
- Experience migrating applications from dedicated environments to cloud-based providers
- AWS certification (Solutions Architect, SysOps Administrator, DevOps Engineer)
- Experience setting up and securely configuring web servers such as Apache, Nginx, and IIS
- Experience creating and maintaining pipelines within CI/CD tools such as Azure DevOps, AWS CodeDeploy, or BitBucket.
- Knowledge creating and maintaining containerized applications
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