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Founding Product Designer

True Talent Solutions Partners New York, New York, United States · $170K–$220K/yr

6 h ago
product-designer Senior (5-10 yrs) Full-time United States
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About the role

You will lead the end-to-end design of AI-powered claims workflows and operational tools for an early-stage insurtech company. This involves establishing design principles, conducting user research, and collaborating with engineering to deliver enterprise-ready product experiences.

What they look for

Product Design UX Research Prototyping AI Interaction Design Design Systems Data Analysis Behavioral Analytics Heat Maps Technical Software Design Workflow Optimization Enterprise Software User-Centered Design Cross-functional Collaboration AI Tools Product Instrumentation

Requirements

Candidates must have five to eight years of product design experience, including a background in early-stage startups. A strong portfolio demonstrating UX-first design for complex, technical software and proficiency with AI prototyping tools is required.

Full description

About the Role

Join an early-stage insurtech company building AI-powered tools for insurance claims operations. As the founding product designer, you will shape the end-to-end experience for claims professionals and leaders, turning complex, high-volume workflows into clear, effective products.

What You'll Do

  • Design customer-facing experiences across claims workspaces, operational tools, and executive dashboards, with a focus on making complex claims workflows simple.
  • Lead UX research and product instrumentation by reviewing behavioral data and heat maps, speaking with users, and using findings to guide improvements.
  • Partner with product leadership, forward-deployed engineers, and the broader engineering team to translate customer needs into workflows and implementation-ready designs.
  • Design human-in-the-loop AI interactions that help users understand what agents did, why they did it, what information they used, and when they are uncertain.
  • Guide the product's evolution toward an enterprise-ready experience, taking work from discovery through delivery.
  • Establish design principles and a design system, prototype with AI tools, and measure whether changes reduce user effort.

What We're Looking For

  • Five to eight years of product design experience, including early-stage startup experience as a founding designer or first design hire.
  • A portfolio demonstrating UX-first design for dense, technical software used by operators throughout the workday.
  • Experience simplifying complex workflows through user research and data, such as behavioral analytics or heat maps.
  • Hands-on prototyping experience with AI coding tools such as Claude or Lovable.
  • Strong product design experience beyond visual design, with a record of working closely with engineering teams.
  • Experience in insurance, claims, healthcare, or another compliance-heavy operational domain is a plus, as is experience designing AI-assisted workflows and design systems.
  • U.S. work authorization is required. Visa transfers are supported, but new visa sponsorship is not available.

Compensation & Benefits

Base salary: $170,000 to $220,000 annually. Visa transfers are supported; new visa sponsorship is not available.

Location

On-site, five days per week in New York, New York.

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