NetApp, Inc.

Senior Solutions Engineer

NetApp, Inc. Kuala Lumpur, Malaysia

Software Development · 10,001+ employees

Yesterday
solutions-engineer Principal (10+ yrs) Full-time Malaysia
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About the role

Provide pre-sales technical support by designing and implementing complex storage solutions for new and existing clients. Collaborate with sales teams to deliver product demonstrations, technical consultations, and detailed design specifications to meet customer business needs.

What they look for

Pre-sales Data storage NAS SAN Object storage Cloud services Hybrid multi-cloud Backup solutions ROI/TCO analysis Docker Kubernetes AI/ML Database management Microservices DevOps Enterprise applications

Requirements

Requires at least 10 years of experience in technical specifications for storage products and services. Candidates must possess deep knowledge of storage infrastructure, cloud technologies, and enterprise application environments.

Full description

Job Summary

As a Solutions Engineer (Pre Sales) in NetApp's Sales Function, you will primarily provide pre-sales technical support for the development and implementation of complex products/applications/solutions. You will utilise your technical expertise and our cutting-edge data storage portfolio to address customers' technical needs and deliver successful business results. You will be assigned to a district team and sales leader, focusing on expanding our presence within existing and new clients together with business partners.

  • Use in-depth product knowledge to provide technical expertise to sales staff and the customer through sales presentations and product demonstrations
  • Assists the sales staff in assessing potential application of company products to meet customer needs and may prepare detailed product specifications for the development and implementation of customer products/applications/solutions
  • May create detailed design and implementation specifications for complex products/applications/solutions
  • May build a mini-application based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for client
  • Providing consultation to prospective users and/or product capability assessment and validation

Job Requirements

  • Designing tailored storage technology solutions to address unique customer challenges
  • Conveying the advantaged of NetApp storage solutions through presentations, demonstrations, and discussions
  • Designing an architecting on-premise or hybrid storage systems (knowledge of NAS, SAN and Object Storage is required)
  • Developing storage infrastructure and data management solutions for enterpriser applications, also in the context of Cloud Services
  • Providing deep insights into Storage and Data Management vendor eco system, and having had prior experience on backup solutions
  • Creating ROI/TCO overview and competitive advantages of solution offerings
  • Collaborate with client executives and partner sales to create strategies for developing customer opportunities related to storage solutions
  • Advise on engagement and utilization of broader range of technical resources
  • Offering and applying technical expertise on NetApp's storage product and solution

Education

  • At least 10 Years of experience and expertise in technical specifications on storage product and services
  • Prior experience of working in capacity of Sales Engineering, Solutions Architect, Solutions Engineering on storage technologies
  • (Preferred) Specialised knowledge in Cloud, Storage, AI/ML, Database, Microservice, Enterprise Application or DevOps is advantageous
  • Operate as Subject-Matter-Expert (SME) and has the ability to influence Sales team, driving initiatives and act as a Decision-maker on Projects
  • Experience or working knowledge with the product of EMC, HDS, HPE, IBM, VMware or PureStorage
  • Interested and/or possess with the relevant knowledge with Docker/Container & Kubernetes (K8S) platform
  • Interested and/or possess with the relevant knowledge for hybrid multi-cloud technologies, AI Platform

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